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SAP CRM training tutorial

The SAP CRM learning guide gathers content from our site, our sister site SearchCRM.com and across the Web to make the CRM decision-making process as painless as possible.

Today, more than ever, being a forward thinker when it comes to customer relations is essential to driving revenue. Yet making your customer-centric vision a reality requires a reliable customer relationship management (CRM) solution.

This SearchSAP.com learning guide will explore CRM, its functionality and benefits. The guide gathers content from our site, our sister site SearchCRM.com and across the Web to make the CRM decision-making process as painless as possible. We'll provide current news and analysis of the CRM market and an overview of mySAP CRM. This guide was designed to help you decide if SAP's CRM software is the right option for your business.

Drop us an e-mail to let me know what other learning guides you'd like to see on SearchSAP.com.

What is CRM?

Is mySAP CRM right for you?

Srini KattaYou'll find much more advice on mySAP CRM in SearchSAP.com's Ask the Expert feature. If you need CRM advice, then post a question for Srini Katta.

Browse mySAP CRM Q and A or this sampling of Srini's expert advice...

 

 

CRM in the news

  • mySAP CRM (SearchSAP.com)
  • What is your take on the future of mySAP CRM?(SearchSAP.com)
  • Integrations between CRM and R/3 (SearchSAP.com)
  • How can I load CRM Ibase data from legacy data? (SearchSAP.com)

Hosted CRM

  • The hidden costs of SAP on-demand (SearchSAP.com)
  • SAP acknowledges barrier to mySAP CRM implementations (SearchSAP.com)
  • SAP launches on-demand CRM (SearchSAP.com)
  • The hidden costs of SAP on-demand (SearchSAP.com)
  • SAP set to launch hosted CRM (SearchSAP.com)
  • SAP aims at ISVs with on-demand model (SearchSAP.com)
  • SAP exec: On-demand model needs tweaking (SearchSAP.com)
  • SAP reports strong quarter, plans to launch hosted CRM (SearchSAP.com)
  • Choices loom as vendors launch hosted CRM (SearchCRM.com)
  • Microsoft rebrands ERP offerings, hints at hosted CRM (SearchCRM.com)
  • Making a big deal out of hosted CRM (SearchCRM.com)
  • Can open source CRM deliver on its promise? (SearchCRM.com)
  • Hosted CRM keeps on growing (SearchCRM.com)

Other CRM news

 

  • Is enterprise CRM dead? (SearchCRM.com)
  • McDermott: No fear of Oracle as SAP looks ahead with CRM, ESA (SearchSAP.com)
  • SAP CRM revenue surges past Siebel (SearchCRM.com)
  • CRM market returns to health; SAP trails Oracle, Siebel (SearchCRM.com)
  • SAP readies CRM launch (CBR online)
  • Oracle sets sights on CRM(SearchCRM.com)
  • CRM buyer's top selection criteria (SearchCRM.com)
  • SAP CRM could have big year ahead (SearchCRM.com)
  • SAP's McDermott on retail strategy, CRM, Oracle, part 2 (SearchSAP.com)
  • Modified mySAP CRM system helps medical device maker (SearchSAP.com)
  • Brother's mySAP CRM project pays off (SearchSAP.com)
  • CRM at SAPPHIRE: Continuation of the Story (AMR Research)
  • SAP's McDermott on retail strategy, CRM, Oracle, part 2 (SearchSAP.com)
  • CRM sales success still elusive (SearchCRM.com)
  • SAP's CRM development plods on (SearchCRM.com)
  • Philips keeps reins on CRM (SearchCRM.com)
  • Consultancy predicts CRM trends (SearchCRM.com)
  • The right mix of BI and CRM analytics (SearchCRM.com)
  • CRM preps for Web services push (SearchSAP.com)
  • CRM's ROI answer (SearchCRM.com)
  • CRM eyes growth in '05 (SearchCRM.com)
  • Top CRM stories of 2004 (SearchSAP.com)

CRM and marketing

Campaign management with mySAP CRM is very quick and easy to use. This reduces our dependence on the IS department and enables business users themselves to develop and execute marketing campaigns.
Ayako KomotoGroup Marketing Manager, Sony Style, Canada (SAP.com)

 

CRM and sales

CRM and service

CRM planning for your business

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