How to recover a user-lost GUI session

Sometimes a user loses a session, either because his/her PC froze, lost power, sometimes even timed-out.

Eduardo Gonzalez

Published: 10 Nov 2002

Sometimes a user loses a session, either because his/her PC froze, lost power, sometimes even just timed out. There...

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is a chance that the user can recover the session to the same point where it was lost. To do so, ask the user to bring up SAP's logon screen, then enter his/her username and password BUT NOT hit enter; at this point go to the "User" menu on the top-left corner and select "Copy session". Depending on the circumstances, he/she should be taken to the exact screen when the session was lost.

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