New & Notable
SAP support and maintenance News
February 25, 2020
A truly modern ERP support strategy must consider the needs of both internal and external users and ERP's expanded role in the employer and customer experience.
February 04, 2020
Business Suite 7 will receive mainstream maintenance until 2027, a decision industry observers say reflects the difficulty of an S/4HANA migration.
November 13, 2019
In this Q&A, SAP chief partner officer Karl Fahrbach discusses why the company has evolved its partner program to reward customer success, rather than just focusing on sales.
August 27, 2019
Third-party support providers like Rimini Street offer SAP customers a way to stay on legacy platforms, but some say this may prevent them from using the most advanced versions.
SAP support and maintenance Get Started
Bring yourself up to speed with our introductory content
There are three different SuccessFactors implementation methodologies. Here's the information you need in order to select the one that will work best for your company. Continue Reading
SAP Sapphire Now is an annual conference for users and partners of SAP, the global business systems software company. Continue Reading
SAP Business Suite is a bundle of end-to-end enterprise software applications that integrate data, processes and functions for important areas such as finance, sales and HR, as well as industry-focused features. Continue Reading
Evaluate SAP support and maintenance Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
In addition to SAP's on-premises and hybrid models, the vendor offers S/4HANA in public and private clouds. Here's a look at the differences in some important areas. Continue Reading
SAP's partner program shifts from sales emphasis to customer happiness; to lead the efforts, SAP named Karl Fahrbach as the company's first chief partner officer. Continue Reading
Many SAP customers are taking a wait-and-see approach to the vendor's next-generation ERP business suite. One expert shares three reasons why. Continue Reading
Manage SAP support and maintenance
Learn to apply best practices and optimize your operations.
The gradual shift from on-premises to cloud ERP makes the old emphasis on IT infrastructure less relevant and the ability to piece together cloud products more important. Continue Reading
Are you confused about the implementation options of S/4HANA? If so, learn about the various choices and their associated pros and cons. Continue Reading
Electric supply firm Graybar improved help desk operations and app performance for its SAP Suite on HANA system when it got the real story on usage from Knoa analytics software. Continue Reading
Problem Solve SAP support and maintenance Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Learn about the many other online resources -- both inside SAP and in the broader tech community -- for finding answers to your questions before starting a support ticket. Continue Reading
There are efficient ways to troubleshoot enterprise software, and frustrating, time-consuming ones. Follow this advice to sidestep obstacles and find a fix quickly. Continue Reading
Try other avenues first, but then prepare an SAP support ticket that will clearly describe and recreate your incident, so SAP can assign it to the right experts. Continue Reading