New & Notable
SAP support and maintenance News
August 27, 2019
Third-party support providers like Rimini Street offer SAP customers a way to stay on legacy platforms, but some say this may prevent them from using the most advanced versions.
June 21, 2019
A new survey suggests SAP customers will stay on SAP ECC6, despite SAP's plan to pull support by 2025. One analyst said reports like this should be taken with a grain of salt.
December 28, 2016
2016 was an eventful year for SAP, as it positioned HANA, S/4HANA and HCP as the core technologies for digital business transformation and introduced new products and partnerships.
July 01, 2016
A new report from Nucleus Research says six out of 10 SAP customers would not buy SAP products again, and even in the core ERP market, nine out of 10 won't consider S/4HANA.
SAP support and maintenance Get Started
Bring yourself up to speed with our introductory content
SAP Sapphire Now is an annual conference for users and partners of SAP, the global business systems software company. Continue Reading
SAP Business Suite is a bundle of end-to-end enterprise software applications that integrate data, processes and functions for important areas such as finance, sales and HR, as well as industry-focused features. Continue Reading
The S/4HANA digital core is an initiative of SAP to help companies turn big data emanating from various sources, such as sensors, into actionable insights. Here's a look. Continue Reading
Evaluate SAP support and maintenance Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
In addition to SAP's on-premises and hybrid models, the vendor offers S/4HANA in public and private clouds. Here's a look at the differences in some important areas. Continue Reading
SAP's partner program shifts from sales emphasis to customer happiness; to lead the efforts, SAP named Karl Fahrbach as the company's first chief partner officer. Continue Reading
Many SAP customers are taking a wait-and-see approach to the vendor's next-generation ERP business suite. One expert shares three reasons why. Continue Reading
Manage SAP support and maintenance
Learn to apply best practices and optimize your operations.
Are you confused about the implementation options of S/4HANA? If so, learn about the various choices and their associated pros and cons. Continue Reading
Electric supply firm Graybar improved help desk operations and app performance for its SAP Suite on HANA system when it got the real story on usage from Knoa analytics software. Continue Reading
SAP Maintenance Event Builder brings better organization to smaller maintenance projects by combining maintenance tasks, rescheduling and resource availability checking. Continue Reading
Problem Solve SAP support and maintenance Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Learn about the many other online resources -- both inside SAP and in the broader tech community -- for finding answers to your questions before starting a support ticket. Continue Reading
There are efficient ways to troubleshoot enterprise software, and frustrating, time-consuming ones. Follow this advice to sidestep obstacles and find a fix quickly. Continue Reading
Try other avenues first, but then prepare an SAP support ticket that will clearly describe and recreate your incident, so SAP can assign it to the right experts. Continue Reading