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Quiz: SAP Basis troubleshooting

Learn how to optimize SAP Basis administration in the latest quiz: SAP Basis troubleshooting in the field by Giovanni Davila. Find detailed information on all related administrator topics including SAPGUI, RFC and routers. is pleased to introduce a second technical SAP Basis quiz from our resident expert, Giovanni Davila. Giovanni designed this group of questions to test you on solving real-life situations administrators often experience in the field.

Take this educational, multi-topic Basis quiz to find out how well you solve common administration problems. Doing so will help you optimize administration and put you at the head of the administrator pack.

After you take the quiz, send us an e-mail with your score to be entered to win SAP R/3 For Everyone.

How to take the quiz:

* After reading the question, note the letter of your answer.
NOTE: Some questions may have more than one appropriate answer!
* Check your answers by clicking the link to the answer key at the end of the quiz.
* To learn more about a topic and the correct response to the question, open the link that follows the response on the answer page.


1. SAPGUI deployment
You have been asked to deploy SAPGUI to several departments within an organization that uses Windows XP on their desktops. Not all departments need the same components (BW add-on, CRM add-on, etc.). Additionally, you have been instructed to install "SAPGUI scripting" – but only in the IT department. What's the best course of action?

a) Write up a step-by-step instruction sheet for each department and have the IT staff help you deploy SAPGUI following your instructions.
b) Use "SAPAdmin" to package each different department installation and either deploy SAPGUI remotely, or install it over the network.
c) Copy the entire SAPGUI CD to a network share and install all front-end components on every computer.

2. Dispatcher
The CIO wants to improve the system response of each SAP server, so he is thinking of adding more dispatchers and work processes. He asks you, "How many dispatchers can exist per application server (instance)?".

a) 2
b) 1
c) 8
d) 16

3. Transports within the same system
Developers in your organization are complaining that some customizing transports did not make it to their sandbox client (300). The project manager asks you to give him a report of all transports copied from the development client (100) to the sandbox client (300) for the past two months. How can you get this done?

a) Query table CCCFLOW and produce a report for him.
b) Use transaction SCC3 -> Transport Requests and produce a report.
c) Find all your transport-related e-mails and filter for those asking to import into client 300. Then, produce a report for him.

4. LiveCache
A server hosting APO and LiveCache was rebooted and your bosses are asking you to make sure LiveCache gets started. You have a connection to the APO instance through SAProuter. What transaction code can you use to start and manage LiveCache?

b) LC10

5. Client 001 in R/3
After a fresh installation of an R/3 system, a consultant deleted client 001 without telling anybody. The development team, who was going to work on client 001, is suggesting that you restore the database prior to the deletion. Others are suggesting that you re-install the system. What should you do if there no database backup available and this needs to be done as soon as possible?

a) Re-install the database instance.
b) Have SAP do a system repair and lock it against client deletions.
c) Re-create client 001 via SCC4 and carry out a local copy using client 000 as the source.

6. Changes to the SAP standard
True or False: Users with developer registration keys can modify any SAP object they want in the system without having to register each object at the SAP Support Portal -> SSCR.

a) True
b) False

7. SQL Server collation for SAP Web AS 6.40
What collation is required in Microsoft SQL Server 2000 for products based on the SAP Web Application Server 6.40 to properly sort Unicode data?

a) SQL_Latin1_General_CP1_CS_AS
b) SQL_Latin1_General_CP850_BIN2
c) SQL_Latin1_General_CP850_BIN

8. Default TCP port for message server
The network administrators are making sure that only TCP and UDP ports are open in each server. They are asking you what port the message server service uses. What's the correct answer?

a) TCP 3200
b) TCP 3299
c) TCP 3600
d) UDP 1434

9. Kernel update
True or False: It is necessary to stop both the SAP instance and database server before a kernel update.

a) True
b) False

10. Transport Management System (TMS)
What parameter needs to be implemented in TMS to enable Extended Transport Control?

a) XTC = 1
c) CTC = 1

11. SAPLogon entries in SAPGUI
You want to deploy SAPGUI along with a default list of SAPLogon sessions to 25 users in your organization. Which of the following scenarios would work?

a) Run a script that copies "saplogon.ini" to all 25 users' computers.
b) Create a directory called "custom" in your FrontEnd Installation Server, copy the "saplogon.ini" containing the default session entries in the directory and deploy SAPGUI via SAPAdmin.
c) Tell your Windows network administrator to create a group policy that downloads the "saplogon.ini" file into all computers within the organization.

12. Background jobs
True or False: Background jobs with status "scheduled" are those that have been set with a start condition (date, event, etc.). On the other hand, jobs with status "released" are those that have been created but do not have a start condition, yet.

a) True
b) False

13. Database monitoring
You're going on vacation and you need to train some of the IT staff on how to monitor database activity and performance. What transaction code would be very useful for them to know?

a) DB01
b) ST04
c) DB12

14. SAProuter connections
What command should you run to get a list of all SAProuter active connections?

a) saprouter –l
b) saprouter –v
c) saprouter –c

15. Deleted RFC destinations
An RFC destination from your production server to an e-commerce server has stopped working all of a sudden. You later find out that the RFC destination no longer exists. Where would you look to find out who deleted it and when?

a) Nowhere, because RFC deletions are not recorded anywhere.
b) The system log (SM21).
c) File dev_rfc0 at the operating system level


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