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Quiz: Get to know BP master data for CRM

CRM expert Srini Katta designed this quiz to get you up to speed on business partner master data. Test your BP and CRM skills, then learn more on this topic and how to optimize mySAP CRM.

This quiz is designed to provide an overview of core business partner master data design concepts. These concepts are imperative in the field and can be used to optimize business solutions around master data.

Your answers to the following quiz will tell how well you know business partner master data. Use this knowledge to build on your skill set and advance your career in SAP CRM.

How to take the quiz:

* After reading the question, note the letter of your answer.
NOTE: Some questions may have more than one appropriate answer!
* Check your answers by clicking the link to the answer key at the end of the quiz.
* To learn more about a topic and the correct response to the question, open the link that follows the response on the answer page.

1. How many BP classifications exist in mySAP CRM?

a) One
b) Two
c) Three
d) Five
e) None of the above

2) Identify the BP categories

a) Person
b) Organization
c) Group
d) All of the above
e) None of the above

3) The following describes BP roles:

a) The BP role is assigned to the business partner based on the business process.
b) Configuration of screens and fields can be done per BP role.
c) Authorization checks can be setup per BP role.
d) One Business partner can have one or more roles.
e) None of the above.

4) Can a BP with the classification "rented address" be distributed to the back-end R/3 system?

a) Yes
b) No
c) It depends
d) You never know
e) None of the above

5) How many international address versions are supported by SAP in WAS 6.20?

a) Seven
b) Nine
c) 11
d) 12
e) None of the above

6) How many address formats are offered in standard mySAP CRM?

a) US only
b) Europe/Standard only
c) Japan only
d) All of the above
e) None of the above

7) The following explains the address usage feature:

a) It is configurable and allows addresses for different usage.
b) The default address in a transaction can be maintained in a partner determination.
c) The system prompts for address selection if it is not specified in the partner determination, when multiple addresses are maintained in address usage.
d) All of the above
e) None of the above

8) Which one of the following describes the role of the BP-type field?

a) Used to group business partners.
b) Used to show or hide fields in customizing.
c) It can be defaulted for customers created via ICWC.
d) All of the above
e) None of the above

9) Is it possible to upload a CRM business partner to R/3 to a particular account group?

a) Yes. Maintain the account group in the business partner record.
b) Yes. Maintain the account group in the PIDE transaction.
c) Yes. Use either A or B.
d) Yes. Use all of the above.
e) No. None of the above are possible.

10) How is the R/3 account group mapped to a CRM customer in PIDE?

a) Via CRM classification to the R/3 account group
b) Via the R/3 account group
c) Via CRM grouping
d) All of the above
e) None of the above

11) How are business partner process rights controlled?

a) Maintain the authorization group in the business partner.
b) Assign the authorization group to a user.
c) All pf the above.
d) Maintain user profiles.
e) None of the above.

12) How many types of communication data can be maintained in mySAP CRM business partner record?

a) Address-dependent communication
b) Address-independent communication
c) All of the above
d) None of the above

13) The following defines the BP-relationship categories.

a) They are used to set up the relationship type between business partners.
b) The relationship between business partners could be specific to a sales area of a customer.
c) The relationship could be set up to have a validity period.
d) All of the above
e) None of the above

14) The following describes functionality of the easy enhancement workbench usage in business partner.

a) With the workbench you can extend the BP master data without modifications.
b) The workbench requires no detailed knowledge of programming and the data dictionary.
c) The workbench has a wizard to add new fields and new tables to Business partner master data.
d) The workbench enhancements are retained during the software upgrade.
e) All of the above.

15) What is a visual configuration tool?

a) A GUI tool
b) A screen-control tool
c) A BP-field and screen-control tool
d) All of the above
e) None of the above


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