14. Which of the following is true for Business Activity Monitoring (BAM)?
a) A tight connection between Business Process Management (BPM) and BAM is the key to true business process optimization
b) Accumulates real-time operational information to give managers (and users alike) the ability to make business process improvements that will inevitably impact business value
c) BAM can be seen as part business intelligence, part network and part system management and monitoring
d) EDA plays no real part in BAM
ANSWERS: A, B, C
BAM is actually the most common practical use of the Event-Driven Architecture (EDA). EDA has the ability to capture events, which can act as further input into other applications, or services that may (or may not) converge later, to deliver updates to a BAM dashboard or cockpit. In order to get the greatest return on investment, you need to create a "bridge" between events, services, processes and people.