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Keys to SAP project success: It's the people

When implementing SAP, it is important to concentrate on more than the technology issues if your project is going to be successful.

Amidst the technology, cost and scheduling issues that arise in SAP implementation projects, the human element can often get lost in the shuffle. But Abiomed, a midsized medical devices manufacturer, found that staffing, communication, motivating project resources, and finding the right mix of consultants and employees are all important factors in a successful SAP project.

In this podcast, careers expert Jon Reed, and Daniel Lubin, director of information technology for Danvers, Mass.-based Abiomed, discuss the company's SAP All-in-One implementation with a particular focus on how Abiomed utilized consultants and offshore resources, and kept communication flowing, as well as other lessons learned along the way.

   Keys to SAP project success: It's the people  

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  Program highlights  

  • (1:00) Abiomed and project background

  • (2:50) How Abiomed staffed its project, which included technologies where consulting skills were scarce

  • (6:00) How Abiomed used offshore resources

  • (8:00) Managing the interactions between SAP functional areas and consultants

  • (10:54) Did Abiomed look at hiring full-time employees with SAP expertise?

  • (12:00) Are users on board with the new SAP products?

  • (14:25) How Abiomed kept people involved and motivated during the project

  • (17:40) Making use of SOA

  • (18:55) How the project addressed compliance and compliance roles

  • (22:20) Lessons learned -- what roles to fund, using best practices, what areas to focus on, and what can be sacrificed

      Program Links:  

  • Can SAP Consulting improve your SAP project?: Engaging SAP Consulting can lead to more successful SAP implementations. This was not always the case.

  • Choosing the right SAP systems integrator: SAP systems integrators all claim to be the best, so how can you pick one? This three-part series looks at critical factors for choosing a systems integrator for your SAP project.

  • Which SAP systems integrator is best?: Some SAP systems integration projects are tougher than others, and each systems integrator has strengths and weaknesses.

  • SAP keeps artificial heart manufacturer pumping: SAP beat out Oracle and Microsoft for Abiomed's new enterprise software implementation.

  • MySAP ERP upgrades: Users are the key to success: Upgrading mySAP ERP can be a long process, presenting many challenges to the company. Communicating closely with users is essential.

  • SAP's A1S, All-in-One or Business One; what are midmarket firms to choose?: With SAP set to introduce A1S in 2008, speculation continues as to whether it will compete with the company's other midmarket offerings.

  • Editorial Blog: This is the place for additional commentary and discussion about recent events, news stories or whatever else happens in the SAP world.

  • Audio Downloads: Visit our audio download archive.

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