Amidst the technology, cost and scheduling issues that arise in SAP implementation projects, the human element can often get lost in the shuffle. But Abiomed, a midsized medical devices manufacturer, found that staffing, communication, motivating project resources, and finding the right mix of consultants and employees are all important factors in a successful SAP project.
In this podcast, SearchSAP.com careers expert Jon Reed, and Daniel Lubin, director of information technology for Danvers, Mass.-based Abiomed, discuss the company's SAP All-in-One implementation with a particular focus on how Abiomed utilized consultants and offshore resources, and kept communication flowing, as well as other lessons learned along the way.
| Keys to SAP project success: It's the people
(1:00) Abiomed and project background
(2:50) How Abiomed staffed its project, which included technologies where consulting skills were scarce
(6:00) How Abiomed used offshore resources
(8:00) Managing the interactions between SAP functional areas and consultants
(10:54) Did Abiomed look at hiring full-time employees with SAP expertise?
(12:00) Are users on board with the new SAP products?
(14:25) How Abiomed kept people involved and motivated during the project
(17:40) Making use of SOA
(18:55) How the project addressed compliance and compliance roles
(22:20) Lessons learned -- what roles to fund, using best practices, what areas to focus on, and what can be sacrificed
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