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Epicor debuts EVA, an AI virtual assistant for ERP

Epicor users will soon be able to talk to or text their ERP systems through Epicor Virtual Agent, a new AI-based voice command UI...
10 blockchain problems supply chains need to look out for

Blockchain is proving to be useful in the supply chain, but without a strong understanding of it and a viable use case, your ...
Del Monte Foods makes SAP ERP migration to AWS

Thanks to an acquisition, Del Monte Foods' IT had both on-premises and hosted systems, which proved costly and inflexible. It has...

Oracle cloud adoption and hybrid cloud adoption pros and cons

More businesses are adopting cloud systems or thinking about it. But cloud and hybrid cloud setups have pluses and minuses that ...
Oracle Digital Assistant unifies use of enterprise chatbots

With Oracle Digital Assistant, users are able to create digital assistants with multiple chatbots that handle different tasks to ...
Oracle Database 19c new features and what users need to know

Oracle Database 19c is the last update to the 12c Release 2 line of Oracle's database software. This handbook examines its new ...

Google takes a run at enterprise cloud data management

New Google Cloud boss Thomas Kurian is putting databases and data management at the forefront at Google. The vendor has forged ...
4 factors to consider in a Hadoop distributions comparison

Examine the key characteristics necessary to evaluate in a Hadoop distribution comparison, focusing on enterprise features, ...
Kafka at center of new event processing infrastructure

Events are as important as data in emerging applications underlying many e-commerce efforts. Streams of events tell a company ...

Azure-to-AWS migration tool aims to lure Microsoft workloads

Customers might appreciate the flexibility of a new AWS tool that pulls in Azure VM workloads but should be mindful of the big ...
Centralize DevOps and development on AWS with CodeStar

Learn how to set up AWS CodeStar to centralize your dev toolchain. The service is built to be a place for developers to start, ...
Oracle vs. AWS: Compare cloud databases, PaaS and SaaS

Oracle and AWS gear their clouds toward different users, so it's important to know where your organization falls. See which ...

How to integrate Power BI and SharePoint via embedded reports

Expert Brien Posey explains two methods for including Power BI reports on pages in SharePoint Online's cloud service: publishing ...
Data-rich organizations turn focus to ethical data mining

As data analytics have increasingly become a core component of organizations' strategies, concerns have arisen around how data is...
Cloud AutoML, BigQuery ML upgrades expand Google stake in ML

Google introduced a raft of updates to its cloud-based machine learning and AI products, including expanded capabilities for its ...

Business software strategies strengthen the inbound marketing process

It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and ...
Sensible contact center infrastructure updates for 2017

Contact center infrastructure evolves quickly and updates are inevitably necessary. Here's how to identify and make the changes ...
Guide to call center operations

Call center operations have been affected in numerous ways by the growth of social media and mobile, particularly with new ...

How cloud services can empower the future of work

The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the ...
Business objects are the future of content services platforms

The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to ...
5 unusual ways to use AI in content management

AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that ...

Diversity in hiring a key to eradicating AI bias

HR is turning to AI systems to help rank and sort job candidates. But the systems like these are mostly designed by men, who may ...
Technology can aid diversity and inclusion in HCM, with caveats

Vendors are increasingly building AI applications to be bias-free to address concerns around diversity and inclusion. The ...
As baby boomers exit, AR and VR tools help to capture their expertise

Demand for virtual and augmented reality tools is soaring, and the need to capture expertise from retiring baby boomers may be ...