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Quick Takes: ERP survey

Companies are dissatisfied wit ERP, a survey found.

ERP survey finds dissatisifaction

More than half of organizations with an enterprise resource planning system are dissatisfied with it, found a survey by Robbins-Gioia, a management consulting firm in Alexandria, Va. Of the 232 participants, 51% said their ERP implementation was unsuccessful and 46% said most employees did not know how to use it. The company said it is possible for companies to rescue their ERP systems from failure.

PeopleSoft labs certified

PeopleSoft's North American Consulting Upgrade Labs have ISO 9001:2000 certification. The International Organization for Standardization is the global standards body that created ISO 9001:2000, a quality management system standard intended to increase confidence in product quality and facilitate trade across international boundaries. PeopleSoft, Pleasanton, Calif., operates the labs in Toronto, Atlanta and Chicago.

Xansa merges Synergy

Xansa, a business consulting, information technology and outsourcing company in New York, has merged Synergy International Consulting, which it bought last year, into a single Xansus unit. The unit will focus on SAP business software project implementation, support and training in aerospace and defense, engineering and construction and complex manufacturing.

Intermec and Acsis sell product jointly

Intermec Technologies Corp., Everett, Wash., and Acsis Inc., Marlton, N.J., an Intermec partner and provider of data collection solutions, are jointly delivering enhanced SAPConsole systems. Acsis is combining its SAPConsole for Pocket PC 2002, with Intermec's 700 Series Pocket PC-based computers, providing operators the ability to obtain information from their enterprise resource planning system via SAPConsole or on the net via a web browser.

Idea Integration joins SAP program

Idea Integration, an e-business unit of MPS Group Inc., has joined the SAP Portals System Integrator Program. The Jacksonville, Fla., company is a charter member of the System Integrator Program, part of SAP Portals' Global Alliances and Partners Program. The program is designed to make it easier to access product documentation, training, and certification about business portal technology.

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