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From analytics to supplier management: 8 SAP supply chain case studies

Learn what SAP supply chain customers gained -- or didn’t -- from their software deployments, whether it was for analytics, warehouse management, or planning and forecasting. and publish multiple stories on supply chain issues over the course of...

a year, including a number of case studies in which SAP supply chain customers explain firsthand why they chose SAP SCM software, what the advantages and disadvantages were and what they learned from the supply chain management deployment. Here are eight of our most popular case studies, in which customers have deployed a range of applications, from supply chain analytics to warehouse management.


  • Novus uses SAP Supply Chain Performance Management to jazz up dashboards

Organizations seeking to improve supply chain management also need to seek out reporting technologies that incorporate key performance indicators (KPIs) -- something to actually measure their progress against, according to Alex Pierroutsakos, director of enterprise systems and optimization for Novus International. “Otherwise, a report is just a report” that fails to provide information that can be acted on, Pierroutsakos said. “There’s no point to it.”

Read how Novus is using SAP Supply Chain Performance Management in conjunction with KPIs to run its supply chain.

Invoicing and supplier management

•         Manufacturer locks out errors, reduces inventory with SAP SNC

What began as a way to communicate with its suppliers, Sauer-Danfoss' use of SAP’s Supply Network Collaboration (SNC) portal has since evolved and allowed the hydraulic pump manufacturer to shave inventory levels and lead times and lock out shipping errors before products hit the receiving dock.

Learn why Sauer-Danfoss says SAP SNC also allows it to plan more efficiently.

SAP SNC project manager Tami Loughgren explains the benefits of SAP SNC:

•         SAP shop turns to Ariba cloud for electronic invoicing, cuts DSO

One manufacturer accelerated cash flow and boosted customer service by using Ariba’s cloud-based trading-partner network for electronic invoicing and automated billing, but not without some heavy lifting to pull suppliers onboard and integrate it with SAP.

Read how Nalco manufacturing has benefited from faster invoicing.

Planning and forecasting

•         Manufacturer consolidates supply chain silos with SAP GATP

As the once tiny Irving, Texas-based Commercial Metals Company (CMC) grew and acquired companies, it expanded into a loose network of business units competing against each other.

“What you had was a company that had grown, and everybody still ran things independently of each other,” said Nick Gagliano, head of e-commerce sales for CMC. “It was ‘take everything you can get.’ ”

Read more about CMC’s use of SAP GATP to get a better grip on inventory demands.

Vendor selection

•         Business, IT battle over SAP versus Logility in supply chain management standoff

Tate & Lyle's recent decision between Logility and SAP for supply chain management (SCM) software devolved into a stalemate that reflected just how differently IT and business users can sometimes view technology decisions.

Read more about why the decision got so heated.

Warehouse management

•         Bookseller picks SAP extended warehouse management, despite cons

When Canada’s largest book retailer decided to ditch its troubled warehouse management system, it decided to go with SAP Extended Warehouse Management over niche vendors, even though it meant less functionality and more headaches up front.

Read why Indigo Books and Music thought going with SAP EWM was worth it.

Indigo CEO Sumit Oberai talks about customizing SAP EWM:

Product lifecycle management, product compliance

•         Medical device maker puts product compliance tools at everyone’s disposal

It’s dawned on some manufacturers that environmental product compliance laws will affect every link in the supply chain. The more proactive ones are building systems that integrate product lifecycle management (PLM) with ERP-based sustainability software to guarantee product compliance from the earliest design stages through customization, delivery and disposal.

Learn how Varian Medical Systems deployed SAP PLM.

SAP Financials, order processing

•         Ace Hardware picks SAP Financials over Oracle for order processing

Ace Hardware Corp. -- which now runs SAP ERP for its financials and order processing -- chose SAP Financials over Oracle because of concerns about Oracle’s technical direction, according to the company’s IT business relationship director.

“[It was not long after Oracle’s] JD Edwards and PeopleSoft acquisition, and it wasn’t clear to us how those three different companies, and those three separate products, were [ultimately] going to mesh together,” said Rick Williams, Ace Hardware’s IT business relationship director.

Read more about Ace Hardware, why it nixed Oracle for financials and order processing and why the company restructured the project midway through.


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