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Podcast: Guide to choosing a systems integrator

Michael Doane, founder and chief intelligence officer of Performance Monitor discusses his firms study of the top systems integrators.

Podcast: Guide to choosing a systems integrator

Michael Doane, founder and chief intelligence officer of Performance Monitor discusses his firms study of the top systems integrators. Doane gives tips and information about how to evaluate a systems integrator and get the best value out of the investment. A performance monitor survey of nearly 700 systems integrator clients gave a revealing glimpse at the way companies are evaluating the firms they choose.

  Guide to choosing a systems integrator  

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  Program highlights  

  • (4:52) You conducted a survey of 700 clients of major application outsourcers. How did you find these clients and what are the demographics of your study?

  • (8:08) What systems integrators are represented in your recent studies?

  • (9:14) Did you anticipate more India-based firms in your study?

  • (10:23) What are some key takeaways from your latest system integrator research?

  • (13:00) You say that tools and methodology should be important factors in evaluating a systems integrator. What are tools and methodology?

  • (15:30) What are most companies focused on when they choose a systems integrator?

  • (17:00) What set of criteria should be prioritized when evaluating and choosing a systems integrator?

  • (20:23) We are hearing that even the leading systems integrators are having trouble attracting skilled talent. How can a company make sure that they get the "A-team" when they choose a systems integrator?

  • (23:15) Your survey showed that these leading systems integrators are meeting and even exceeding some of the goals set by their clients?

  • (25:29) Is it easy to measure the value out of your systems integrator? Are benchmarks available?

  • (26:46) How did SAP consulting rate in your survey?

  • (28:50) Is Oracle consulting getting the same high marks?

      Program Links:  

  • Some customers see the benefits of SAP's new support package: The expanded options could stave off a rush to third party support providers, according to industry experts.

  • SAP to bolster support program with new hires: SAP executives said Tuesday they plan to hire additional personnel to support its new premium support package.

  • Decision Maker: Top 10 SAP implementation mistakes to avoid- part two: Implementing an SAP is a serious commitment; your typical $5 billion company can easily spend $50 million or more for the software, hardware, system integrator and the internal team.

  • Performance Monitor homepage : Does Application Outsourcing bring value? Check out a free white paper from Performance Monitor.

  • Podcast: SAP firms cope with support issues: Consultant Doug Whittle discusses the support issues SAP customers face after their new systems go live and the support strategies that get the most value out of an SAP system.

  • SearchSAP.com Editorial Blog: This is the place for additional commentary and discussion about recent events, news stories or whatever else happens in the SAP world.

  • Dig Deeper on SAP implementation

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