Andrew Nelson, CEO of SAP's subsidiary TomorrowNow, discusses his firm's strategy as it broadens its maintenance and support options to include Siebel Systems customers. He spoke to SearchSAP.com during the SAP Sapphire '06 user conference in Orlando, Fla. TomorrowNow, acquired by SAP last year, began selling maintenance and support services to PeopleSoft customers in 2002. SAP uses TomorrowNow to draw customers away from rival Oracle Corp. through the SAP Safe Passage program. Safe Passage provides incentives to PeopleSoft, JD Edwards, Retek, and now Siebel customers to migrate from Oracle to SAP. In this interview, Nelson also addresses recent criticism from members of the Quest International Users Group, who say his firm can no longer provide independent maintenance and support. In February, Quest revoked TomorrowNow's membership from the organization and denied it access to its annual conference.
|Podcast: TomorrowNow CEO responds to critics of SAP union|
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