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Podcast: SAP CRM on demand; Mendocino unwrapped

In our inaugural podcast, we discuss SAP's entry in the hosted CRM market and hear the latest on the SAP-Microsoft Mendocino software.

In's first podcast, News Editor Robert Westervelt provides an update of recent stories of importance to SAP users. Westervelt is joined by Lauren Hoyt, assistant editor of, who points listeners to relevant information that can be found at the Web site.

SAP recently launched an update to its supply chain management software (mySAP SCM) and extended its adaptive computing capabilities to support Microsoft platforms. Barney Beal, news editor of discusses SAP's recent foray into the CRM on-demand market with its introduction of SAP Sales OnDemand. And finally, Matt Danielsson, site editor of, talks about the latest news around Mendocino, the jointly developed Microsoft-SAP product that incorporates SAP transactions into Microsoft Outlook.

  Podcast: SAP CRM on demand; Mendocino unwrapped  

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  Program highlights  

  • (1:27) SAP supply chain update fills some gaps: SAP is adding new forecasting and replenishment features for retail operations and new supply chain network collaboration capabilities in the latest release of mySAP SCM.

  • (4:35) SAP extends adaptive computing to Microsoft platforms: SAP is opening its architecture to enable customers to extend adaptive computing capabilities to all Microsoft environments.

  • (7:55) SAP launches on-demand CRM: SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back-end systems. Barney Beal, news editor of, discusses the market reaction and what users should expect.

  • (10:48) Microsoft-SAP Mendocino project has opportunities, drawbacks: Mendocino integrates some SAP processes into Microsoft's Office suite. The initial product has many opportunities and some drawbacks, according to analysts.

      Program Links:  

  • Editorial Blog: This is the place for additional commentary and discussion about recent events, news stories or whatever else happens in the SAP world.

  • Mendocino update: Read Matt Danielsson's update on the joint SAP-Microsoft Mendocino software.

  • Sachin Sethi, site expert, mySAP SRM/SCM

  • Browse all learning guides

  • Quiz: SAP Basis troubleshooting in the field

  • Quiz: Best practices in SAP security
  • Dig Deeper on SAP trends, strategy and ERP market share

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