• May 11, 2006 11 May'06

    Special Report: SearchSAP at Sapphire '06 Orlando's Editorial Team will be out in full force at SAP Sapphire 2006 in Orlando. Our coverage includes breaking news, interviews and analysis.

  • May 11, 2006 11 May'06

    True IT Blooper #52: A page unturned

    Accustomed to working with computer-illiterate users, this system analyst figured she'd heard it all. Then she got an unforgettable call for help.

  • May 10, 2006 10 May'06

    SAP adds marketing features to CRM on-demand

    The second release of SAP's CRM on-demand software will be launched at the SAP Sapphire user conference next week in Orlando, Fla.

  • May 10, 2006 10 May'06

    Podcast: SAP ABAP, IBM WebSphere, RFID skills pay rising

    Employers are paying a premium for SAP ABAP, IBM WebSphere skills, Java experts and radio frequency identification technology talent, according to research from Foote Partners LLC.

  • May 09, 2006 09 May'06

    SAP, Oracle face critical juncture in RFID market

    Oracle has announced several RFID-related enhancements to its Sensor Edge Server, but one industry analyst thinks that both Oracle and rival SAP need to do more to innovate on RFID technologies.

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  • May 08, 2006 08 May'06

    Research questions value of IT certifications

    Non-certified skills are putting more dollars in the pockets of IT personnel than certified skills, according to the latest research from New Canaan, Conn.-based Foote Partners LLC. The latest quarterly research which tracks the value of skills ...

  • May 04, 2006 04 May'06

    SAP leads Oracle in order management, Forrester says

    The latest report from Forrester Research gives SAP a lead over Oracle's E-Business Suite and Siebel software in order hub management.

  • May 04, 2006 04 May'06

    True IT Blooper #51: Ring-a-ding-ding

    Some stiff Clyde ruins a groovy Vegas vacation by croaking a kooky Casino server, baby.

  • May 03, 2006 03 May'06

    SAP aims Duet at largest customers, beta tester sees benefits

    New CRM capabilities will be added to Duet, but cost continues to be unclear and customers must upgrade to the latest version of SAP to use the software.

  • May 02, 2006 02 May'06

    Microsoft, SAP release Duet, unveil Web site

    Microsoft and SAP are unveiling the jointly developed Mendocino project as Duet and went live with to explain the details.

  • May 01, 2006 01 May'06

    Researcher, strategist touts business performance management

    Hyperion's chief strategy officer is touting a business performance management revolution to give company executives actionable information at their fingertips.

  • April 27, 2006 27 Apr'06

    True IT Blooper #50: Oh where, oh where has my little file gone?

    Usually this system backup manager accommodates requests in a timely manner. But, in this IT Blooper, we find out some requests, take longer than others...

  • April 25, 2006 25 Apr'06

    Inside Virsa: SAP, customers win with acquisition

    SAP's acquisition of compliance vendor Virsa Systems Inc. will result in vertical functionality and a set of software developers that could make software that SAP folds into the SAP portfolio, according to columnist Joshua Greenbaum.

  • April 24, 2006 24 Apr'06

    Study: SOX compliance costs drop in second year

    Companies following Section 404 of the Sarbanes-Oxley Act will see a decline in compliance costs in their second year. However, IT spending on SOX compliance will continue to grow.

  • April 20, 2006 20 Apr'06

    True IT blooper #49: I told you so...

    What's even more frustrating than the odd upgrade goof, is the goofy individual who refuses to accept what someone else has already learned the hard way.

  • April 20, 2006 20 Apr'06

    SAP could expand on-demand with mySAP All-in-one suite

    SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.

  • April 19, 2006 19 Apr'06

    SAP launches community around SOA, composites

    A group made up of customers, systems integrators, and developers will give input into SAP's Enterprise Services Architecture strategy.

  • April 18, 2006 18 Apr'06

    SAP addresses midmarket challenges

    NEW YORK -- SAP is launching a program to better track and manage its selling partners in the midmarket and tweaking its sales model to improve incentives and bolster its sales force, according to an executive overseeing the changes. Michael ...

  • April 17, 2006 17 Apr'06

    Offshore contracts: the finer the print, the better

    Off the shelf might be just fine for IT services, but offshore contracts should be custom-made. Gartner offers tips for "contracting effectively in a globally sourced world."

  • April 13, 2006 13 Apr'06

    IT blooper #48: Why Nudger blames McDonut

    In this true story, the graveyard shift takes its toll on a donut fanatic.

  • April 13, 2006 13 Apr'06

    Podcast: SAP implementation challenges, potential pitfalls

    James Smith, IT director of dishware and stemware maker Rosenthal USA discusses the challenges and potential pitfalls of an SAP implementation.

  • April 12, 2006 12 Apr'06

    Infrastructure management moves offshore

    U.S.-based SAP ABAP programmers have watched their jobs slip overseas. Now the trend is moving toward infrastructure management, according to industry analysts.

  • April 10, 2006 10 Apr'06

    SAP executives seek next-generation ERP

    SAP CEO Henning Kagermann and Shai Agassi, an executive board member and the company's product and technology lead, say SOA and composite applications will dominate the ERP market.

  • April 06, 2006 06 Apr'06

    Home construction firm chooses SAP, snubs J.D. Edwards

    Home builder John Laing Homes ignores industry standard J.D. Edwards and chooses SAP for Engineering, Construction and Operations.

  • April 06, 2006 06 Apr'06

    IT blooper #47: Monitoring seasickness

    The hazards of excessive exposure to computer monitors and the magnetic fields they emit are known. But this developer found out it is not the only ill you can get from a monitor.

  • April 05, 2006 05 Apr'06

    Report finds SAP winning war with Oracle

    A new report from Forrester Research finds that SAP has the edge in its longstanding battle with Oracle.

  • April 04, 2006 04 Apr'06

    SAP user group readies for Sapphire

    ASUG's executive vice president sums up some of the top issues that will be on the minds of SAP users at next month's ASUG and Sapphire conferences.

  • March 30, 2006 30 Mar'06

    SAP, Oracle playing catch-up with BPM technologies

    Large software vendors are 12 to 18 months away from catching up to the established pure-play business process management vendors, according to an analyst with Gartner Inc.

  • March 29, 2006 29 Mar'06

    Companies set business process management priorities

    Firms that are moving forward with business process management projects are beginning to report some rewards.

  • March 29, 2006 29 Mar'06

    Global competition forces process changes

    Some companies are wrapping business process management plans with service-oriented architecture projects to boost competitiveness on a global stage.

  • March 28, 2006 28 Mar'06

    SAP BI, analytics push won't squeeze out Cognos, other vendors

    Cognos' updated NetWeaver certification and tightly integrated business intelligence platform help it stand out from the competition among third-party vendors vying for SAP customers.

  • March 27, 2006 27 Mar'06

    The state of the SAP job market podcast

    News Editor Robert Westervelt talks with Jon Reed, an SAP job market expert, who gives the latest scoop on SAP related issues and technologies driving the market for IT jobs.

  • March 23, 2006 23 Mar'06

    SAP-Oracle battle to reach a fervid pitch, analyst says

    Forrester Research analyst Ray Wang sizes up the past, present and future of Oracle and SAP's ongoing fight for business applications dominance.

  • March 23, 2006 23 Mar'06

    IT blooper #45: The seventh sense -- common sense

    There's no doubt that technological advances make life easier for us. However, have you ever noticed yourself relying on spell checker to catch your careless mistakes?

  • March 23, 2006 23 Mar'06

    Oracle dubs Siebel Analytics the 'first step toward Fusion'

    Oracle has released a suite of BI products that includes elements from Siebel and will help customers move to Oracle's Fusion project to combine the best of all its acquisitions.

  • March 23, 2006 23 Mar'06

    SAP shops should measure ROI now

    Good ROI data has never been more important to holding software vendors accountable, but users are failing to conduct their own ROI analysis, according columnist Joshua Greenbaum.

  • March 22, 2006 22 Mar'06

    CRM service providers found lacking

    A recent survey found that many firms would not recommend their professional CRM service providers. Forrester offers tips on how to find the right partner.

  • March 21, 2006 21 Mar'06

    SAP readying BI-boosted NetWeaver update

    SAP will release an end user query accelerator device and add enhanced search capabilities in the next release of NetWeaver slated to ship this spring.

  • March 20, 2006 20 Mar'06

    JDE, iSeries shop ditches Oracle for support

    Wholesaler, DCI, moved to third-party maintenance for its JDE suite after the Oracle, PeopleSoft acquisition. The company has seen big savings but said the move isn't for everyone.

  • March 17, 2006 17 Mar'06

    Troubled vendor targets SAP customers with Linux servers

    Silicon Graphics is teaming up with a consulting firm to target SAP customers migrating off mainframe platforms.

  • March 16, 2006 16 Mar'06

    IT blooper #44: The rules of attraction

    A technician's ability to think outside the box kept this computer workstation from an untimely death in the blooper zone.

  • March 15, 2006 15 Mar'06

    Podcast: SAP CRM on demand; Mendocino unwrapped

    In our inaugural podcast, we discuss SAP's entry in the hosted CRM market and hear the latest on the SAP-Microsoft Mendocino software.

  • March 15, 2006 15 Mar'06

    Special Report: SAP vs. Oracle

    This special feature compiles new and archived content covering the ongoing battle between Oracle and SAP in the enterprise applications space.

  • March 15, 2006 15 Mar'06

    Nuclear management firm to drop J.D. Edwards, deploy SAP

    Framatome ANP Inc., a maintenance and component provider to Nuclear power plants is implementing SAP and integrating project data using SAP and Impress Software.

  • March 14, 2006 14 Mar'06

    SAP lashes out at research firm on ad claim study

    SAP is defending itself against a research note released last week that is said to debunk the statistics used in a high profile SAP advertising campaign.

  • March 09, 2006 09 Mar'06

    IT blooper #43: Want it done right? Better do it yourself

    An IT manager's short visit to Blooperville to fix a faulty connector saved him from taking up permanent residence there.

  • March 09, 2006 09 Mar'06

    SAP extends adaptive computing to Microsoft platforms

    SAP is opening its architecture to enable customers to extend adaptive computing capabilities to all Microsoft environments.

  • March 08, 2006 08 Mar'06

    Gartner sees BI, CPM together for the long haul

    Gartner analysts warned that integration of BI and performance management is a strategic imperative, as they opened their annual BI summit with a look into the future of the market.

  • March 07, 2006 07 Mar'06

    Seven reasons customer data integration projects fail

    Customer data integration projects are susceptible to failure because they touch people, process and technology across an enterprise. Here are some common pitfalls to avoid.

  • March 07, 2006 07 Mar'06

    Companies going all in for on-demand, not just CRM

    Some firms are moving their entire IT operations into on-demand, and is helping them do it with its new release.

  • March 06, 2006 06 Mar'06

    SAP vs. Oracle: Users speak out

    As the battle for business applications supremacy heats up, Oracle users are standing by Larry Ellison and Fusion while SAP customers say that NetWeaver and a time-tested application suite will lead to victory.

  • March 02, 2006 02 Mar'06

    True IT blooper #42: Too clean for comfort

    Is it possible to take your workplace sanitation to excess? In this IT blooper, an office in Quebec accidentally threw their backup out with the bathwater. What a mess.

  • March 02, 2006 02 Mar'06

    NetWeaver demands a long, hard look at business processes

    Service oriented architecture planning and SAP NetWeaver projects are forcing companies to adjust business processes across the board, according to the CEO of IDS Scheer Americas.

  • February 27, 2006 27 Feb'06

    With MDM, it's all about the journey

    Your organization may never achieve true master data management, but speakers and attendees at this week's Data Warehousing Institute conference say there are plenty of reasons to try anyways.

  • February 22, 2006 22 Feb'06

    Basis expert offers sound security advice for administrators

    In addition to having a sound security plan, administrators should transmit sensitive data securely and authenticate users using a service provider. It sounds basic, but for many enterprises security procedures are lacking, according to Eric ...

  • February 20, 2006 20 Feb'06

    BI and CPM a blockbuster for Universal Studios Hollywood

    In a world of slim margins and fickle weather, the Universal Studios theme park fell in love with integrated business intelligence and corporate performance management tools.

  • February 16, 2006 16 Feb'06

    Server brings SAP to Web-ready mobile devices

    3i Consulting has rolled out a new server that can bring SAP applications to Web-enabled mobile devices.

  • February 15, 2006 15 Feb'06

    BEA looks to create a portal into SOA

    BEA Systems' first major upgrade to the former Plumtree portal product features extensive business process management tooling in hopes of making it an integration point for SOA.

  • February 14, 2006 14 Feb'06

    Firm sees rising interest in managing employee data

    More firms are seeking help to harvest employee data from multiple systems to get a handle on organization and budgeting.

  • February 13, 2006 13 Feb'06

    SAP acknowledges barrier to mySAP CRM implementations

    With its recent release of SAP Sales On-demand, SAP hopes to counter slow CRM adoption rates within its own customer base by giving customers a faster way to get up and running.

  • February 09, 2006 09 Feb'06

    Spending on Sarbanes-Oxley software climbs

    The SOX software market is still emerging and the picture remains murky -- so buyers beware.

  • February 09, 2006 09 Feb'06

    IT blooper #39: Mr. Sleepy

    An IT student slumbers during a crucial portion of a lecture and then blows an experiment at home.

  • February 08, 2006 08 Feb'06

    The hidden costs of SAP on-demand

    SAP CRM on-demand has basic sales force automation features, but integrating with back-end systems and mapping data to the on-demand platform could result in additional fees.

  • February 07, 2006 07 Feb'06

    A CIO's data warehouse – Nine steps to success

    If your 2006 to-do list includes a better data warehousing strategy, then let SearchCIO columnist Wayne Eckerson help you get your house in order.

  • February 03, 2006 03 Feb'06

    SAP's entry muddles the hosted market

    With the arrival of SAP's long-awaited on-demand CRM offering, which competitor is hurt the most and who will emerge?

  • February 02, 2006 02 Feb'06

    SAP launches on-demand CRM

    SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.

  • February 02, 2006 02 Feb'06

    IT blooper #38: It's clean enough

    Attempts to clean computers and disks inevitably lead to disaster and this one is no different.

  • February 02, 2006 02 Feb'06

    Can Oracle be unseated as a top SAP database?

    SAP would love to change the fact that the Oracle database is highly used among its customers, explains Joshua Greenbaum, principal analyst at Enterprise Applications Consulting.

  • February 01, 2006 01 Feb'06

    SAP to bolster support program with new hires

    SAP executives said Tuesday they plan to hire additional personnel to support its new premium support package.

  • January 31, 2006 31 Jan'06

    SAP's new support plan gives customers more to mull

    Some customers see the benefits of SAP's new support package. The expanded options could stave off a rush to third party support providers, according to industry experts.

  • January 31, 2006 31 Jan'06

    Researcher: Oracle failed to patch critical app server flaw

    Attackers could exploit a critical flaw in the Oracle PLSQL Gateway, a researcher warns, saying users have been vulnerable for months, but Oracle sees it differently.

  • January 30, 2006 30 Jan'06

    SAP rolls out new support option

    SAP's new "premium" level support fills a gap between standard support and its high end services.

  • January 26, 2006 26 Jan'06

    IT blooper #37: Gutter ball

    This IT pro tossed a gutter ball and shut down dozens of lanes just as leagues were set to begin an evening of bowling and beer drinking.

  • January 26, 2006 26 Jan'06

    SAP set to launch hosted CRM

    SAP plans to enter the hosted CRM market in 2006 and will make an announcement to that effect as early as February, according to remarks from CEO Henning Kagermann.

  • January 26, 2006 26 Jan'06

    SAP fills SOA language gap with Blue Titan

    Blue Titan Inc.'s Network Director software gained certification on the NetWeaver Platform, filling a gap for SAP by integrating XML/SOAP messages between SAP and non-SAP systems.

  • January 25, 2006 25 Jan'06

    Microsoft architect says SOA is more than IT

    John DeVadoss, who leads Microsoft's architecture strategy team, says service consumption will be the higher order, not SOA.

  • January 24, 2006 24 Jan'06

    SOA specialist addresses who controls SOA

    Reactivity CTO Andrew Nash addresses what's needed in the corporate culture around SOA and explains the differences between network agents and XML appliances.

  • January 23, 2006 23 Jan'06

    Kenneth Cole finds SAP a good fit

    Retailer Kenneth Cole went shopping, and wound up buying SAP's NetWeaver platform to pump up its sales operations.

  • January 19, 2006 19 Jan'06

    Oracle further unwraps Fusion, nips at SAP

    Oracle Corp. executives said the company is at the halfway point in building a services-enabled Fusion application suite as the battle of words between Oracle and SAP continues.

  • January 19, 2006 19 Jan'06

    True IT blooper #36: Relaxed IT pro goofs

    Don't relax in the server room, because you could lean against a big red button.

  • January 18, 2006 18 Jan'06

    Virgin Entertainment CIO aligns IT with rapid business changes

    Robert Fort, CIO of the Virgin Entertainment Group, is leading a team implementing SAP's newly acquired Triversity software. But Virgin has no plans to standardize on SAP.

  • January 17, 2006 17 Jan'06

    Oracle adds pieces to retail suite

    Oracle acquired two software vendors in recent weeks to bolster its retail specific software suite against rival SAP. Meanwhile, SAP hangs its hat on two retail customer wins.

  • January 16, 2006 16 Jan'06

    Analyst: Start thinking Web services security now

    The time to develop a Web services security strategy is now, according to Anne Thomas Manes, a vice president and research director at Burton Group in Midvale, Utah.

  • January 12, 2006 12 Jan'06

    True IT Blooper #35: Booze boy botches backup

    One project manager learns that he should put his social life on hold the night before critical work.

  • January 12, 2006 12 Jan'06

    Lessons learned: Firm overcomes struggles with SAP CRM

    Satish Subramanian, an MIS manager and CRM project manager at Varian Medical Systems shares how his project team overcame a challenging mySAP CRM project.

  • January 11, 2006 11 Jan'06

    SAP, Oracle make public services push

    Many municipalities are seeking to standardize their IT systems to run more efficiently. In response, Oracle and SAP are entering bidding wars to get license wins.

  • January 10, 2006 10 Jan'06

    Konami uses SAP to sell direct to gamers

    Konami Digital Entertainment is using SAP software in a speedy project that placed its most popular video games online for the holidays.

  • January 09, 2006 09 Jan'06

    SAP's next challenge: The ROI of composite apps

    SAP has an opportunity to show how service architectures and composite applications will lower costs and improve innovation, according to Joshua Greenbaum, a market research analyst and consultant at Enterprise Applications Consulting.

  • January 04, 2006 04 Jan'06

    2005's IT winners and losers

    There were plenty of candidates in both categories this year, but we've painstakingly separated the best from the worst.

  • December 29, 2005 29 Dec'05

    True IT blooper #34: It's raining tech

    Twelve years ago, Gary Moon made a big boo-boo while moving some important equipment. He still has a copy of the fire department's report to prove it.

  • December 28, 2005 28 Dec'05

    CIO priorities: 2006 to-do lists

    Your job description is changing next year. Business alignment is no longer good enough. 2006 is all about giving business an edge.

  • December 28, 2005 28 Dec'05

    2005 -- The year of the IT blockbuster

    Get your popcorn, grab a seat and check out our comical review of IT sagas you'll never see on the big screen.

  • December 26, 2005 26 Dec'05

    IT workers should expand skill sets in '06

    If you are not a well-known expert in your field, you better increase your skill sets or risk losing your job in 2006, according to analysts and industry experts.

  • December 26, 2005 26 Dec'05

    2006 outlook: Open source, offshoring, Web 2.0

    Former TechTarget editor-in-chief Paul Gillin predicts the top 10 technology trends for 2006, including open source, Web 2.0, blogging, offshoring and convergence.

  • December 22, 2005 22 Dec'05

    True IT blooper #33: Pay now or pay later

    The guidelines for a disaster recovery plan are simple: pay now or pay later. Find out how one company most definitely "paid later" in our seventh true IT blooper.

  • December 22, 2005 22 Dec'05

    Offshoring 2006: Beyond Bangalore

    Learn what the top executives are thinking and whether your job will be outsourced to Russia, Poland or the Czech Republic.

  • December 19, 2005 19 Dec'05

    Nortel to dump Oracle, solve fiscal woes using SAP

    Nortel Networks is streamlining its data sources and installing SAP's master data management middleware. But SAP MDM lacks functionality, and customers need third-party tools to meet typical MDM requirements, analyst says.

  • December 15, 2005 15 Dec'05

    True IT blooper #32: Compaq Portable code red

    Years ago Bob Walker began his computer training by buying a so-called portable computer. That was the easy part.

  • December 14, 2005 14 Dec'05

    SAP to revamp midmarket strategy

    SAP is rethinking its small and midmarket strategy in 2006, with plans to launch a new selling model for its partners, implement new pricing and focus on microvertical industries.

  • December 13, 2005 13 Dec'05

    SAP aims at ISVs with on-demand model

    SAP is planning on-demand products for customers in 2006, but its first foray could be aimed at independent software vendors.