SAP support and maintenance
- June 26, 2020
Customers who need comprehensive information about their SAP environments can now use the new SAP for Me portal to get a complete and transparent look at all the products in the system.
- June 10, 2020
SAP Sapphire Now will go online with virtual content and interactive sessions, but it remains to be seen if the conference will be able to match the audience engagement of in-person events.
- June 05, 2020
SAP focused on helping partners deliver customer success during the SAP Global Partner Summit Online, which introduced new programs to help ISVs and implementation partners.
- February 04, 2020
Business Suite 7 will receive mainstream maintenance until 2027, a decision industry observers say reflects the difficulty of an S/4HANA migration.
- November 13, 2019
In this Q&A, SAP chief partner officer Karl Fahrbach discusses why the company has evolved its partner program to reward customer success, rather than just focusing on sales.
- August 27, 2019
Third-party support providers like Rimini Street offer SAP customers a way to stay on legacy platforms, but some say this may prevent them from using the most advanced versions.
- June 21, 2019
A new survey suggests SAP customers will stay on SAP ECC6, despite SAP's plan to pull support by 2025. One analyst said reports like this should be taken with a grain of salt.
- December 28, 2016
2016 was an eventful year for SAP, as it positioned HANA, S/4HANA and HCP as the core technologies for digital business transformation and introduced new products and partnerships.
- July 01, 2016
A new report from Nucleus Research says six out of 10 SAP customers would not buy SAP products again, and even in the core ERP market, nine out of 10 won't consider S/4HANA.
- March 03, 2015
SAP's Talent Hybrid packaged integration could make qualifications management a smoother process. Here's what you need to know.
- September 12, 2014
In this news roundup, Gartner outlines ways companies can improve their SAP change management processes, and SAP announces new augmented reality apps.
- March 27, 2013
Middleware options for integrating SAP and non-SAP software are increasing. Choosing the right one depends on a range of factors, say experts.
- June 18, 2012
Software projects often fail because of a lack of proper testing before the project goes live. Expert Ethan Jewett details testing approaches he swears by.
- May 16, 2012
SearchSAP is at SAP SAPPHIRENOW 2012 covering the latest news about SAP HANA, mobile, SAP BusinessObjects, Business ByDesign, analytics, SAP ERP Human Capital Management, SuccessFactors and more.
- May 10, 2012
It was only a matter of time before SAP third-party support and maintenance provider Rimini Street had some competition from other vendors. That time has come.
- January 16, 2012
Learn what to consider for server, CPU and server architectures to ensure optimal SAP system performance. Find out what to avoid and how the cloud fits into the landscape.
- January 04, 2012
SAP HANA's path to faster ERP analysis includes new in-memory apps, accelerators, standalone apps and service packs through 2012 and beyond.
- November 10, 2011
SAP is introducing a number of new applications and products at its SapphireNow conference in Madrid, including the ability for users to run SAP BusinessWarehouse on HANA.
- October 12, 2011
SAP announced on Tuesday that they’re moving away from periodic major enhancement packages and upgrades to their SAP Business Suite in favor of smaller, quarterly improvements. The company is also extending standard support for ECC 6.0 applications ...
- August 22, 2011
Learn what experts say companies can do to make sure they’re buying and managing SAP software licenses as effectively as possible.
- June 16, 2011
One California company is saving nearly $1 million a year by sharing its SAP IT staff with companies that have similar SAP environments.
- May 10, 2011
The move to Rimini Street means lower SAP software support costs for companies that don't see the value in upgrading to ECC 6.0.
- January 10, 2011
Now that 2011 is here, SAP analysts share their thoughts on what they see coming this year, from acquisitions to the future of Business ByDesign.
- September 28, 2010
With many customers still on older releases, SAP announced it would extend the timeline for support and maintenance, allowing customers more time to move to ECC 6.0.
- May 28, 2010
A number of vendors offer data archiving solutions that can be incorporated into existing SAP implementations. Learn more about using SAP data archiving tools, and what role Information Lifecycle Management (ILM) plays in an SAP data archiving ...
- March 24, 2010
Should your organization start thinking about an SAP data archiving project? Get answers to frequently asked questions on the topic from SAP data archiving expert Nick Parkin in this podcast.
- March 02, 2010
SAP customers have a tiered SAP support and maintenance model again. In this special report, read more about the options, including advice on negotiating contracts and looking at third-party support.
- January 15, 2010
While a lower cost maintenance and support option is good news for customers, deciding what to do could be harder without the KPI program.
- January 14, 2010
After two years of trying to push through a single SAP maintenance and support structure, the company is again offering customers two choices -- SAP Standard Support at 18% and SAP Enterprise Support at 22% of license fees.
- April 15, 2009
In this podcast, get negotiation tips for cutting your SAP maintenance contract costs and learn negotiation mistakes customers make and what savings they're getting.
- October 01, 2008
SAP support fee hikes have many SAP customers concerned. In this podcast, an SAP spokesman explains the basics of SAP Enterprise Support and why customers should come around.
- February 20, 2008
SAP is no longer offering Basic Support at 17% of license fees. Instead, it's offering only Enterprise Support -- for 22% of license fees.