SAP CRM software
- January 12, 2006
Satish Subramanian, an MIS manager and CRM project manager at Varian Medical Systems shares how his project team overcame a challenging mySAP CRM project.
- January 10, 2006
Konami Digital Entertainment is using SAP software in a speedy project that placed its most popular video games online for the holidays.
- November 15, 2005
As Salesforce.com, Siebel and others offer their software through an on-demand model, SAP plans to take a broader approach.
- November 09, 2005
The automaker's Canadian division not only made wholesale changes to its CRM system but also to its organization.
- November 07, 2005
Microsoft hopes tighter integration with Outlook will make its CRM product more competitive with SAP, Siebel and others.
- October 31, 2005
While marketing resource management remains a relatively immature technology, hosted applications offer an easy entry point and test case, according to Gartner.
- October 25, 2005
On the verge of merging with Oracle, Siebel Systems announced plans to launch new tools that join Web services with CRM component customization and business processes.
- August 29, 2005
Some CRM vendors are touting the benefits of an on-premise system and a hosted model. As SAP considers launching hosted CRM, choices will mount for customers.
- August 25, 2005
The debate rages over who is tops in CRM. AMR Research says it's SAP despite only 300 live installations of mySAP CRM 3.0, according to an AMR estimate.
- July 21, 2005
SAP continues to widen the market share gap between it and its rival Oracle Corp. CEO Henning Kagermann also confirmed plans to launch a hosted CRM product.
- June 21, 2005
With PeopleSoft products and employees now in the fold, Oracle is turning its attention to applications, and that includes a healthy dose of CRM, according to executives.
- May 27, 2005
When updating its stale IT system, Tasty Baking Co. weighed Oracle against SAP.
- May 25, 2005
SAP is broadening its Safe Passage program, extending incentives to retail customers running Retek software. Oracle Corp. is melding newly acquired Retek into its business suite.
- May 23, 2005
SAP America CEO Bill McDermott discusses the CRM market, SAP's failed bid for Retek and Oracle's plans to lure SAP NetWeaver customers onto the Oracle E-Business Suite
- May 23, 2005
When venturing into direct-to-consumer online sales, an SAP CRM project threatened to spin out of control, but a focus on goals led to success.