SAP CRM and customer experience
- February 19, 2003
Avid Technology, an Academy Award-winning software company based in the U.S., upgraded mySAP CRM from 2.0C to 3.0 with customized options that help them close deals.
- November 13, 2002
Those using SAP's CRM offering are pretty satisfied, but a lot of users still aren't convinced of the need to implement it, according to the findings of SearchSAP.com's SAP report card.
- November 08, 2002
At the recent SearchSAP.com conference, the international lawn and garden company, Scotts, recounted their recent successful upgrade.
- May 30, 2002
One of our favorite tracks from SAPPHIRE 02 is the CRM track. Here we present news, advice, tips and Best Web Links for Customer Relationship Management.
- March 08, 2002
Oracle has developed an application for collections that blends aspects of customer relationship management and enterprise resource planning software.
- January 21, 2002
Interact Commerce has built a connector that links its customer relationship management offering, the Act! contact manager, and QuickBooks.
- December 27, 2001
The ninth most popular search term on searchSAP in 2001 was mySAP.
- December 27, 2001
The sixth most popular search term on searchSAP in 2001 was CRM.
- December 07, 2001
Purple Solutions, has overhauled its CRM product line and added a new low-end product and a vertical offering to its sales sheets.
- December 04, 2001
Baan is reinvigorating its customer resource planning message. The company is rolling out a new product configuration application for its CRM system. But the company is still playing catch up
- November 15, 2001
BT has begun a major push into customer relationship management by extending its relationship with Siebel.
- October 18, 2001
In this opinion piece, Matt Danielsson, assistant site editor to searchSAP, weighs the hype surrounding customer relationship management.
- October 03, 2001
The move by customer care and billing vendor Amdocs to buy Clarify, a customer relationship management applications company, probably will leave rivals envious.
- September 28, 2001
A billing and customer relationship management conference is planned for Paris in November and two consulting firms have been cited for their CRM services.
- August 20, 2001
University finds mySAP makes the grade