SAP CRM and customer experience
- November 15, 2001
BT has begun a major push into customer relationship management by extending its relationship with Siebel.
- October 18, 2001
In this opinion piece, Matt Danielsson, assistant site editor to searchSAP, weighs the hype surrounding customer relationship management.
- October 03, 2001
The move by customer care and billing vendor Amdocs to buy Clarify, a customer relationship management applications company, probably will leave rivals envious.
- September 28, 2001
A billing and customer relationship management conference is planned for Paris in November and two consulting firms have been cited for their CRM services.
- August 20, 2001
University finds mySAP makes the grade
- June 15, 2001 15 Jun'01
- May 22, 2001 22 May'01
- May 17, 2001 17 May'01