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Learn to apply best practices and optimize your operations.

SAP CRM and customer experience

  • Chapter 3: 'SAP CRM Marketing'

    Whether you're considering implementing SAP CRM, you're a project leader looking for details on how it works, or you're new to SAP, this reader-friendly guide is the resource you need. Continue Reading

  • Chapter of the Month -- October 2006

    Those working with CRM on a SAP system must have a firm grasp of IC WinClient, IC WebClient and the processes for the IC Manager. Get a crash course in the basic principles here. Continue Reading

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