Mapping SAP CRM roles -- more resources

SAP R/3 and SAP CRM customer master data are based on two different data models, which makes for tricky data mapping issues. Veteran CRM guru Srinivasa Katta breaks down the process in this step-by-step guide.

Hopefully this guide has brought some insights into the issue of mapping CRM roles. If you have any comments or questions about this topic, submit them here. You can also review Katta's Expert FAQ to get answers to common mySAP CRM questions, or click here to browse all previously answered questions.

Another good resource is SearchSAP.com's dedicated SAP CRM section. This is a one-stop CRM shop for everything from the latest news headlines to white papers and Best Web Links. Also, don't miss our Featured Topics: CRM update and What's new in CRM technology?.


MAPPING R/3 ACCOUNT GROUPS AND CRM ROLES

 Home: Introduction
 Part 1: Background information
 Part 2: Technical information
 Part 3: Scenario: CRM being the lead system
 Part 4: Scenario results
 Part 5: Configuration prerequisites in ECC or R/3 and CRM systems
 Part 6: Scenario: ECC or R/3 being the lead system
 Part 7: Maintain excluded functions
 Review: Conclusion and more resources

ABOUT THE AUTHOR:
Srinivasa Katta, CTO, iServiceGlobe, Inc.
Katta is a veteran member of the SearchSAP.com Expert Panel with over a decade of SAP R/3 and CRM projects implementation experience. Click here to view his Ask the Expert FAQ on various SAP CRM-related issues.
Copyright 2005 TechTarget

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