Another good resource is SearchSAP.com's dedicated SAP CRM section. This is a one-stop CRM shop for everything from the latest news headlines to white papers and Best Web Links. Also, don't miss our Featured Topics: CRM update and What's new in CRM technology?.
MAPPING R/3 ACCOUNT GROUPS AND CRM ROLES
Part 1: Background information
Part 2: Technical information
Part 3: Scenario: CRM being the lead system
Part 4: Scenario results
Part 5: Configuration prerequisites in ECC or R/3 and CRM systems
Part 6: Scenario: ECC or R/3 being the lead system
Part 7: Maintain excluded functions
Review: Conclusion and more resources
|ABOUT THE AUTHOR:|
| Srinivasa Katta, CTO, iServiceGlobe, Inc.
Katta is a veteran member of the SearchSAP.com Expert Panel with over a decade of SAP R/3 and CRM projects implementation experience. Click here to view his Ask the Expert FAQ on various SAP CRM-related issues.
Copyright 2005 TechTarget