What to do when the Service Manager won't load

Giovanni Davila
Published: 07 May 2003

We have a SAP 4.0B server on Windows NT 4.0 with SQL for testing. One day my system suddenly started working very slow, and when I restarted the server after that I could not open the Service Manager. When I try to open or double-click on it, it just flashes the DOS prompt. But it won't open, and because of that I can't use the server. I don't want to reconfigure the server. What can I do?
Does the database server start properly?
Have you checked if the dependent services (sap<SID>_xx, saposcol) start fine?

It could be that you have a corrupted "Service Manager" or that the account you are using does not have the appropriate privileges on the system.

You can start SAP manually, though.
Open a command prompt session and change to the "run" directory where all the SAP executables reside and run:

sapstart
pf=\<SAPLOCALHOST>sapmnt<SAPID>sysprofileSTART_DVEBMGS00_< SAPLOCALHOST > SAPDIAHOST=<SAPLOCALHOST>

It's all one command.
You need to replace SAPLOCALHOST and SAPID with the real values, of course.

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