What is Ibase?
An installed base refers to a customer location, where equipments have been installed and services may need to be rendered to support the equipment. It contains information about the equipment that needs to be serviced and other supporting information relevant to a service scenario. Installed base is used to represent the hierarchy levels and trace pieces of equipment from a functional perspective.
Dig Deeper on SAP CRM and customer experience
Related Q&A from Srinivasa Katta
Our company is deploying SAP CRM and SAP ECC. Which is a better application for entering sales orders? Is SAP CRM robust enough for EDI sales orders?... Continue Reading
Is knowledge of programming languages like C, C++ and Java required when learning SAP? Continue Reading
Expert Srini Katta discusses integration between SAP CRM and SAP ERP. Continue Reading