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Saving a quote as the trigger for a workflow

Is there a way to execute the workflow item automatically upon saving a Quote rather than have user go to SAP Inbox and execute the workflow item?

Is there a way to execute the workflow item automatically upon saving a Quote rather than have user go to SAP Inbox...

and execute the workflow item? This item is a decision task and we are exploring whether this decision (popup)box can come up automatically whenever the quote is saved.


This can definitely be done using the Customer Interaction Center (CIC) functionality provided by SAP. I believe it is delivered with CRM and various other Call Center solutions (such as IS-U). You could always try and find a user exit and see if you can simply display a dialog pop up to the user from there asking them to decide.


This was last published in April 2002

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