Here are some questions I may ask:
What are the advantages of mySAP CRM over R/3?
What are some best practices to follow when integrating CRM?
What is the best way to migrate data to IBase?
What are some post-installtion best practices?
How do I go about checking Engine Patch levels?
What is the future of CRM?
More detailed questions can be found in the quiz: Customers and Call Centers
Dig Deeper on SAP CRM software
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