My client wants to know how much it is possible to integrate SAP with SIEBEL for the CRM element.
Are you aware of any special considerations that may have to be undertaken from the SAP side.
They are at Release 4.0B moving to 4.6x
First of all, integrating Siebel with SAP is certainly something that can be done. You mention that your client is moving to 4.6 which is very good for any integration endeavor since 4.6C has almost 2000 BAPIs compared to 400 in 4.0. The hardest part of the project will be to exactly define the interfaces required and find out which BAPIs and/or IDoc Message Types to use for the communication. Make sure that the BAPIs/IDoc Message types you have identified cover the specific functional requirements your client has. If not, you may need some custom ABAP development. If you are looking for tools to help with the project, take at look at www.scribesoft.com. They have a lot of experience in the CRM world and specific connectors for SAP and Siebel.
Dig Deeper on SAP application integration
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.