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How can SAP QM help meet multiple quality specifications?

When clients or countries have special regulations surrounding products or materials, the Multiple Specifications functions in SAP Quality Management can help automate and foolproof the process of meeting those requirements.

How does SAP Quality Management (QM) module's Multiple Specifications allow for greater control in meeting legal,...

regulatory or customer requirements?

Companies may struggle to ensure materials meet suitability requirements that are specific to a country or to a customer. The  Multiple Specifications functionality in the SAP QM module can be highly relevant here. Multiple Specifications can help users define inspection criteria so the system will immediately and automatically inform quality assurance managers whether or not the physical or chemical properties of a procured or produced material meet specific requirements. 

Consider this example. The United Nations World Food Program (WFP) aids refugees by providing them with highly nutritional food. WFP needs special food formulations with high fiber content, high carbohydrates and even higher fat content. These special food formulation requirements vary depending on the climatic conditions where the WFP is catering to refugees, which range from hot or humid parts of the world to cold and mountainous regions.  

When companies produce specially formulated products and a quality assurance manager records the results of a batch quality inspection, Multiple Specifications can automatically suggest the product's suitability (or unsuitability) for specific requirements. Multiple Specifications is not confined to meeting pharmaceutical, country or client requirements -- companies can use this capability to monitor any physical or chemical attributes for which they wish to  ensure effective checks and controls are in place.

Figure 1 shows a batch of material that has a fat concentration's result of 100. The fat concentration of 100 does not meet the specific requirements for the United States and India, but it does meet the requirement for Denmark and Pakistan. The system not only denotes acceptance and rejection with green and red icons, but also shows the target value range that applies to each country (see column Res./Specs). For the United States, the target specification is between 110 and 120, so a value of 100 falls outside the specification and immediately leads the system to reject its suitability for that country.

Multiple Specifications feature
Figure 1: Using the Multiple Specifications feature to check fat concentration in food against World Food Program requirements.

Companies can also create Quality Certificates for materials using SAP QM's Multiple Specifications. This ensures the correct and relevant outgoing quality certificate accompanies the product when it leaves the company's warehouse for onward delivery to customers.

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