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Help recovering sales-related data

I am getting the following error in Bdoc: "Customer 0000505568 in sales area O 14001001 0600 has no data in the customer hierarchy". What could be the error? In which transaction or table can I see the sales-related data?
SAP CRM is very important for middleware specific questions. Read OSS Notes 715442,494873,and 547552, that may be relevant for your issue as there is no mention of CRM release.

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