- Winclient users require certain degree of SAP GUI experience to use where as all users are already experienced with using browser interface, no special training is needed
- Winclient is based on traditional ABAP based Dynpro technology, which requires a high degree of ABAP knowledge to make changes to the user interface. Webclient is based on industry standard MVC (Model View Controller) technology, which makes it easy to make changes to the look and feel of user interface
- IC Winclient uses SAP PHONE functionality where as IC Webclient uses ICI/BCB interface for Computer Telephony integration (CTI).
- Selective Business Scenarios are only available on IC WEBCLIENT
- Some powerful features of ERMS (Email Response Management System) are only available on IC Webclient.
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