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Can I use workflow to forward e-mail in the workplace?

Can forwarding in the workplace be done to another user's inbox and to their external e-mail address (such as Lotus Notes) simultaneously, without having to devise something in the workflow?

Can forwarding in the workplace be done to another user's inbox and to their external e-mail address (such as Lotus Notes) simultaneously, without having to devise something in the workflow?

Is OSS note 131795 a solution? Are there other ways? If something has to be done in the workflow itself, do you have any recommendations?

OSS note 131795 is no longer relevant, as RSWUWFML has been superceded by RSWUWFML2.

Unfortunately, I do not believe that either of these will solve your issue, as they do not allow users to forward work items. Take a look at this Desktop Workplace solution, as this allows users to forward work items directly from their Lotus Notes e-mail. This will also forward the work item in SAP.

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