Is OSS note 131795 a solution? Are there other ways? If something has to be done in the workflow itself, do you have any recommendations?
Unfortunately, I do not believe that either of these will solve your issue, as they do not allow users to forward work items. Take a look at this Desktop Workplace solution, as this allows users to forward work items directly from their Lotus Notes e-mail. This will also forward the work item in SAP.
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