Is going through end-user support the right way to get the relevant experience in FI/CO? I have prior experience in neither SAP nor accounting but would like to move into this area. How can I get the relevant experience in this current situation?
At some point, you have to get the configuration experience, and some companies won't let their own employees get those skills for a variety of reasons, including the risk of losing their employees to the open market. But yet, end-user support is a proven way to move into SAP.
The ideal is to get more and more sophisticated, designing and delivering training, managing help desks, serving as a link to the functional teams, etc. Over time, you try to become a real functional expert and hopefully you get rewarded with a role on the configuration side during an upgrade cycle.
Dig Deeper on SAP support and maintenance
Related Q&A from Jon Reed
I'm currently a Microsoft Trainer and an Desktop Support Technician looking for a new career path. I'm looking at SAP for it's good rates of pay as ... Continue Reading
What's your take on the future market demand for SAP consultants/project managers? Continue Reading
An Oracle DBA is considering jumping ship to SAP. How do the skills map to SAP Basis, and what are the future prospects? Career expert Jon Reed ... Continue Reading