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SAP White Papers:


Five secrets of a winning CRM strategy



Date Published:
28 SEP 2004
About the White Paper:
In this paper, Harry details the secrets of CRM success and explains how to cost-justify a decision to implement CRM.
Author:
Joiner, Harry
About the Author:
Harry Joiner has more than a decade of proven leadership in domestic and international business development in multiple industries. Before founding Reliable Growth in August 2001, Harry was Director of Trading Operations for Global Food Exchange, where he built the B2B Internet trading department that led the food industry in both number of online transactions and in pounds transacted.
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