SAP CRM best practices

EXPERT TECHNICAL ADVICE: 1 - 3 of 7

	The SAP CRM Customer Interaction Center (CIC) 18 Sep 2006 EXPERT ANSWER - DIscussing the pros and cons of the SAP CRM CIC application.

	How do I create new material in CRM? 23 Jul 2006 EXPERT ANSWER - This CRM user can't get the category to show when trying to create a material.

	MyCRM BDoc defined 23 Jul 2006 EXPERT ANSWER - Defining the types of myCRM BDoc business documents.

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REFERENCE & LEARNING: 1 - 3 of 3

	SAP CRM: Sales strategy with SAP CRM 4.0 SearchCRM.com | CHAPTER DOWNLOAD LIBRARY - Learn about sales functionality in mySAP CRM, including planning, implementation, and management activities, in this chapter from SAP PRESS.

	Mapping R/3 Account Groups and SAP CRM Roles 16 Nov 2005 CHECKLIST - SAP R/3 and SAP CRM customer master data are based on two different data models. Veteran CRM guru Srinivasa Katta has broken down the process into this easy step-by-step guide.

	Quiz: Get to know BP master data for CRM SearchSAP.com | 08 May 2006 QUIZ: SEARCHSAP.COM - CRM expert Srini Katta designed this quiz to get you up to speed on business partner master data. Test your skills, then learn more on this topic and how to optimize mySAP CRM.

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BEST WEB LINKS: 1 - 1 of 1

	Chapter of the Month -- October 2006 01 Oct 2006 CHAPTER OF THE MONTH - Those working with CRM on a SAP system must have a firm grasp of IC WinClient, IC WebClient and the processes for the IC Manager. Get a crash course in the basic principles here.

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	SEE ALSO - Topics Related to SAP CRM best practices:  About CRM, SAP CRM, Business case for CRM, SAP CRM implementation, SAP CRM jobs