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IN THIS TOPIC:	NEWS (6) , EXPERT TECHNICAL ADVICE (204) , REFERENCE & LEARNING (12) , WEBCASTS (1) , DOWNLOADS (1) , BEST WEB LINKS (5) , DEFINITIONS (3)

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Using Phone Application Servers to Improve Call Center Efficiency - Vendor Webcast

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PREMIERED:	18 JUL 2006, 09:00 EDT (13:00, GMT)
SUMMARY:	Phone application servers are a new software technology that can vastly improve the phone self-service experience over existing IVR systems today.


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