IT investment performance management: Taking the first step

Learn from Bill Johnston how to acquire an effective IT value management competency leading to a ROI. Historically, poor IT performance was seen as a cost of doing business. Throughout the last four years, that longstanding trend has reversed.

In addition, companies need to tailor their first step to their culture, capability and maturity. To begin, it's

best to understand where companies are grouped:

 

 

 

Value measurement capability 

High                              Low

IT/business
alignment

Strong

 

 

 

 

 

 

Weak

Moving to institutionalization of third-party tools and content.

Moving to adoption of third-party tools/content and development of ITVM skills in IT and finance functions.

In-house decision tools and content.

IT vendor- and consultant- dependent.

 

 

 

 


 


 


 


 


 


 


 


 


 



 

While each company's specific capability and needs are different, 95% fall into one of the four categories shown above. Some further insight into first steps can be gained from the following analysis on actual client examples:

This was first published in July 2005

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