IT investment performance management: Taking the first step

In addition, companies need to tailor their first step to their culture, capability and maturity. To begin, it's best to understand where companies are grouped:




Value measurement capability 

High                              Low

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Moving to institutionalization of third-party tools and content.

Moving to adoption of third-party tools/content and development of ITVM skills in IT and finance functions.

In-house decision tools and content.

IT vendor- and consultant- dependent.















While each company's specific capability and needs are different, 95% fall into one of the four categories shown above. Some further insight into first steps can be gained from the following analysis on actual client examples:

This was first published in July 2005

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