| SAP enhances SAP Service Management |
| Source: |
SAP |
| Date: |
17 Jun 2003 |
Description:
SAP has enhanced its SAP Service Management offering with new functionality. The product is powered by NetWeaver technology and now include features from the latest versions of mySAP Supply Chain Management (mySAP SCM), mySAP Customer Relationship Management (mySAP CRM), mySAP Product Lifecycle Management (mySAP PLM) and mySAP? Supplier Relationship Management (mySAP SRM). SAP Service Management provides customer service management and analytics, service parts management and procurement, enterprise asset management and comprehensive support of after-sale service.
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