SAP CRM software News
September 21, 2015
SAP says its new software is aimed at bringing CRM into the new digital era; Forrester report shows strong growth for IoT implementations.
May 26, 2015
Three case studies demonstrate that Hybris can be an effective platform for multi-brand companies wanting to improve customer experience.
December 11, 2014
The U.S. wing of the printer manufacturer plans to scrap manual procurement and buy supplies over the e-commerce network after integrating it with SAP ERP.
April 11, 2012
SAP says it’s moving on a range of fronts, from the further development of its HANA in-memory platform to new mobile partnerships and the acquisition of Syclo, a mobile application developer.
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Customer relationship management is giving way to customer engagement management as the new business strategy. SAP is evolving in recognition of this change. Continue Reading
MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to a user based on his or her role in an enterprise. Continue Reading
This quiz on customers and call centers will test CRM beginners' knowledge about common industry terms and practices. Start with this quiz to evaluate your general CRM savvy, then read detailed explanations of the correct answers to get a firmer ... Continue Reading
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To handle its massive smart-meter project, utility giant British Gas rejected customization in favor of standardization to streamline its SAP supply-chain system. Continue Reading
SAP is trying to broaden the boundaries of CRM in service of a customer engagement strategy. Continue Reading
Previously available only in the PLM/CRM modules, Audit Management is now part of SAP ERP as well, providing a one-stop tool that can help companies meet a variety of audit requirements. Continue Reading
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Qiagen, a large German biotech company, has begun a digital business transformation starting with an SAP Hybris e-commerce application developed in partnership with TCS. Continue Reading
SAP Anywhere is a cloud-based mobile application for SMBs that combines sales, inventory management, order processing, marketing, mobile POS and more. Continue Reading
Integrating Avaya telecom system with ERP made customer call history more accessible to contact center reps. Continue Reading
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SAP will have to make sure hybris has all the support resources it needs to cover post-acquisition growth, according to experts. Continue Reading
Find a list of SAP CRM 2007 transactions including all standard out-of-box SAP-delivered transactions by using IMG and following these steps. Continue Reading
How to extract product hierarchies from SAP CRM Continue Reading