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Product as a service offerings are becoming more prevalent among manufacturers, leading to better customer engagement and new revenue streams.
While companies may be considering the product as a service trend, most will need to make some profound changes to their technology infrastructure -- and their perspective on product lifecycle management -- to make the new model work.
In addition to simplifying administrative tasks, warranty management software can help companies improve customer relationships. An expert outlines the technology and best practices needed for a better warranty management process.
In a Q&A, OAUG president Melissa English discusses her passion for mingling with attendees at the 2015 Collaborate conference and how Oracle users old and new can learn from each other.
IOUG President John Matelski answers questions about Oracle users attending the big conferences, like Collaborate 15, and the process of integrating users from Oracle's new acquisitions.
John Matelski, an IT executive and current president of the International Oracle Users Group, makes bringing out the leadership skills of DBAs who are IOUG members a priority.
Databricks Cloud is a big data platform that's based on the Apache Spark processing engine, with added features designed to simplify big data management and analytics for users.
Database expert Craig S. Mullins examines the top relational database management system software to determine which best fits your organization.
For many data management teams, going through application code is the only way to find NoSQL data models. But there are ways to change that, according to this Talking Data podcast.
Some large-scale enterprises are deploying microservice architectures on top of AWS. What advantages could this move offer your enterprise?
Amazon acquired ClusterK, a startup that claims to have built a better mousetrap for orchestrating AWS Spot Instances and making them more reliable.
When AWS developers weren't feeling the love for Docker, they dug deeper and discovered that the container service wasn't the root of the problem.
Self-service business intelligence and data visualization tools can make it easier for business users to analyze BI data. But there's a lot that needs to be done up front to make that happen.
These days, it seems everyone is talking about data scientists. General interest in the role continues to grow, but that isn't leading to corresponding growth in jobs among employers.
BI software vendor Qlik has announced three new or updated products aimed at making it easier for end users to share data, analyses and applications.
Customer service initiatives come and go. Could customer experience analytics be here to stay?
It's been a long journey, but are companies finally ready to incorporate the customer experience into their internal processes?
Companies constantly chase the "360-degree view of the customer," aiming to merge different data sources to provide timely, consistent service.
Persuading employees to embrace SharePoint can be a struggle. Training that emphasizes functionality over features can help.
Companies often customize SharePoint, but that’s not an option in the cloud. Will Microsoft remove that roadblock for SharePoint Online?
SharePoint 2016 is expected to improve hybrid scenarios. There's also room for upgrades with ECM, cloud configuration and data integration.
The introduction of workforce analytics has given the city of Edmonton what it needed: access to data to manage its employees effectively.
Nutrition company finds reference checking software saves time for recruiters, provides new insights on applicants and employees and anonymity for references.
Adaptive Insights offers new templates for corporate goals, sales and finance; fast integration with Salesforce for analytics.