10. Mapping the R/3 account group to a CRM customer

10) How is the R/3 account group mapped to a CRM customer in PIDE?

a) Via CRM classification to the R/3 account group
b) Via the R/3 account group
c) Via CRM grouping
d) All of the above
e) None of the above

ANSWER(S): A

The answer is A. The R/3 account group is mapped to a CRM customer in PIDE via CRM classification to the R/3 account group.

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This was first published in May 2006