Governments at every level are struggling to keep employees and deliver services within their current budgets. Taking a page from the manufacturing sector, some governments are turning to lean six sigma strategy -- boiling down business processes so that they contain only those steps that add value for the customer -- to help them streamline daily activities like permitting processes.
In this podcast, Ron WInce, an expert in lean techniques, lists the business drivers that are pushing governments to adopt lean six sigma. He discusses how governments are applying technology, specifically ERP, to realize lean principles, and why having an ERP system in place doesn't guarantee that processes are as lean as they can be.
Ron Wince is president and CEO of Guidon, a lean six sigma consulting firm in Mesa, Ariz. He has worked with the states of Iowa, Vermont and Idaho, as well as the U.S. Environmental Protection Agency and the U.S. Department of Defense.