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ASUG influencing SAP products behind the scenes

One of ASUG's primary goals is to improve SAP's product offerings through user feedback. This SearchSAP.com podcast looks at how it's done.

One of the Americas' SAP Users' Group (ASUG)'s main functions is to give member feedback to SAP on its products and services in order to improve future offerings. This influence is exercised in many ways, including surveys, conferences and ASUG meetings with SAP executives. Rod Masney, chairperson of ASUG's board, and Steve Strout, CEO of ASUG, recently returned from meeting with SAP executives in Germany. They share their experiences in this SearchSAP.com podcast. Strout and Masney discuss their meeting with SAP executives and new ways in which ASUG is influencing SAP, including its 360-degree review program and how SAP users can have their voices heard.


   ASUG influencing SAP products behind the scenes  

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  Program highlights  

  • (:40) Background on ASUG's meetings with SAP

  • (2:20) Explanation of the 360-degree review program

  • (4:05) Recent examples of how ASUG feedback has influenced SAP products

  • (8:05) How SAP users can have their voices heard

  • (9:20) Areas where ASUG can improve

  • (10:05) ASUG studies in the pipeline

  • (11:10) A walk-through of the 360-degree review process

  • (12:25) What ASUG is doing to appeal to Business ByDesign and other midmarket customers

  • (15:20) How the ASUG-SAP relationship will evolve in the future

      Program Links  

  • MySAP ERP 2005 upgrade challenges and advice: At the start of the Americas' SAP Users' Group (ASUG) mySAP ERP 2005 Upgrade Symposium this week, Martin Riedel, head of SAP's global upgrade office, and Stefan Kneis, vice president and ASUG executive liaison, discussed some issues facing customers who are considering upgrading to mySAP ERP 2005.

  • MySAP ERP 2005 upgrades increasing, ASUG president says: SAP's pledge to hold off on major upgrades, expiring maintenance contracts and a host of other factors have users upgrading to mySAP ERP, ASUG's president says.

  • Business ByDesign gets thumbs up from early adopter: MindWorks, one of SAP Business ByDesign's early customers, appreciates the product's features and pricing but says it still has room for improvement.

  • SAP NetWeaver: Special Report: Despite SAP's NetWeaver push, some companies are still holding back on taking the upgrade plunge. This SearchSAP.com Special Report looks at important NetWeaver topics.

  • ASUG transitions: What's next?: In this podcast, ASUG's first full-time president discusses the issues facing the organization, including potential new programs and SAP's midmarket focus.

  • On The Spot: Jon Reed on SAP jobs: On The Spot features a new guest expert every month on a hot SAP topic. This edition answers 10 reader questions about SAP jobs.

  • SearchSAP.com Editorial Blog: This is the place for additional commentary and discussion about recent events, news stories or whatever else happens in the SAP world.

  • SearchSAP.com Audio Downloads: Visit our audio download archive.

  • This was last published in November 2007

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