Podcast: Guide to choosing a systems integrator |
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By Robert Westervelt, News Editor
29 Sep 2006 | SearchSAP.com |
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Podcast: Guide to choosing a systems integrator
 Michael Doane, founder and chief intelligence officer of Performance Monitor discusses his firms study of the top systems integrators. Doane gives tips and information about how to evaluate a systems integrator and get the best value out of the investment. A performance monitor survey of nearly 700 systems integrator clients gave a revealing glimpse at the way companies are evaluating the firms they choose.
| Guide to choosing a systems integrator | |
(4:52) You conducted a survey of 700 clients of major application outsourcers. How did you find these clients and what are the demographics of your study?
(8:08) What systems integrators are represented in your recent studies?
(9:14) Did you anticipate more India-based firms in your study?
(10:23) What are some key takeaways from your latest system integrator research?
(13:00) You say that tools and methodology should be important factors in evaluating a systems integrator. What are tools and methodology?
(15:30) What are most companies focused on when they choose a systems integrator?
(17:00) What set of criteria should be prioritized when evaluating and choosing a systems integrator?
(20:23) We are hearing that even the leading systems integrators are having trouble attracting skilled talent. How can a company make sure that they get the "A-team" when they choose a systems integrator?
(23:15) Your survey showed that these leading systems integrators are meeting and even exceeding some of the goals set by their clients?
(25:29) Is it easy to measure the value out of your systems integrator? Are benchmarks available?
(26:46) How did SAP consulting rate in your survey?
(28:50) Is Oracle consulting getting the same high marks?
Some customers see the benefits of SAP's new support package: The expanded options could stave off a rush to third party support providers, according to industry experts.
SAP to bolster support program with new hires: SAP executives said Tuesday they plan to hire additional personnel to support its new premium support package.
Decision Maker: Top 10 SAP implementation mistakes to avoid- part two: Implementing an SAP is a serious commitment; your typical $5 billion company can easily spend $50 million or more for the software, hardware, system integrator and the internal team.
Performance Monitor homepage
: Does Application Outsourcing bring value? Check out a free white paper from Performance Monitor.
Podcast: SAP firms cope with support issues: Consultant Doug Whittle discusses the support issues SAP customers face after their new systems go live and the support strategies that get the most value out of an SAP system.
SearchSAP.com Editorial Blog: This is the place for additional commentary and discussion about recent events, news stories or whatever else happens in the SAP world.
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