Extending SAP

By SearchSAP.com Editorial Staff 15 Oct 2004 | SearchSAP.com

Digg This!     StumbleUpon     Del.icio.us

TABLE OF CONTENTS    Business Intelligence (BI)    Customer Relationship Management (CRM)    mySAP

Business Intelligence (BI)

Return to Table of Contents

Business intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining. (WhatIs.com Glossary Definition)

Web resources and presentations:

• Web resource: SearchCRM.com's Learning Guide for BI Leaders (SearchCRM.com)
• Web resource: Featured Topic: Business Intelligence & Customer Relationship Management (SearchSAP.com)
• Web resource: Get End-to-End Insight for Intelligent Business Operations with SAP Business Intelligence (SAP)
• Web resource: SAP Business Intelligence: Features and functions (SAP)
• Web resource: SAP Intelligence: Business benefits (SAP)
• Web resource: Crash course -- SAP BI/BW (SearchSAP.com)
• Web resource: Business Intelligence Knowledge Base (ITtoolbox)
• Presentation: Leaving well enough alone: criteria for sticking with your ERP vendor or going "Best of Breed", presented by Katherine Jones, Aberdeen Group (2004 SearchSAP.com Conference)
• Presentation: How BI and CRM can work for you, presented by Sheryl Kingstone, The Yankee Group (2004 SearchSAP.com Conference)
• Presentation: Using PLM software to boost invention-to-innovation margins, presented by Navi Radjou, Forrester Research (2004 SearchSAP.com Conference)
• Presentation: Alternatives to SAP -- building the complete e-business platform, presented by Philip Carnelley, Ovum (2003 SearchSAP.com Conference)

• News: SAP looks to expand BI unit through acquisitions (CRM Buyer)
• Article: NetWeaver gets BI, Web services boost (SearchSAP.com)
• Article: Analyze this-- Siebel analytics extends beyond CRM (SearchCRM.com)
• Article: Breaking down the bevy of BI vendors (SearchCRM.com)
• News: Actuate joins Eclipse, starts open-source BI project (eWEEK)
• News: Business intelligence for small and medium-size businesses (DMReview)
• News: Interview: Web gives BI to the masses (VNunet)
• Article: The perfect DW, BI plan (SearchOracle.com)
• News: Reaping business intelligence's harvest (ZDNet UK)
• News: Does your business intelligence infrastructure have the right reach? (SAP Insider)
• Article: Eight steps to BI success (SearchDatabase.com)
• Article: SAP improves mySAP BI (SearchSAP.com)
• Article: BI seen as tool for maximizing ERP (SearchSAP.com)

Expert advice:

• Advice: Why use Busniness Intelligence? (SearchSAP.com)
• Advice: Will there be future problems if my Business Intelligence solution is not SAP BW? (SearchSAP.com)
• Advice: Why is Business Intelligence important for eBusiness success? (SearchSAP.com)
• Webcast: Calculating your ROI in a SAP-BI initiative (SearchSAP.com)
• Webcast: SAP Business Intelligence: what is it? How does it relate to Internet and 3rd party tool integration? (SearchSAP.com)
• Webcast: Enterprise Reporting Converges with Business Intelligence (SearchSAP.com)

White papers and case studies:

• White paper: The Origins of Business Intelligence (Wiley Publishing, Inc.)
• White paper: HP ERP Business Solutions (Hewlett-Packard)
• White paper: Business Intelligence Solutions for SAP (Brio Technology)
• White paper: Web-based Business Intelligence and the Lowest Cost of Ownership Imperative (Hummingbird)
• White paper: Enterprise Business Intelligence ROI (SAP)
• White paper: Extending Business Intelligence with SAP NetWeaver (SAP)
• White paper: A study on reporting and business intelligence application usage (SearchSAP.com)
• White paper: As a Business Manager, What Do You Need to Know about ERP Business Intelligence? (Hewlett-Packard)
• Case study: BI's historical uses (Line56)

Customer Relationship Management (CRM)	Return to Table of Contents
CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. (WhatIs.com Glossary Definition)

Web resources and presentations:

• Web resource: Featured Topic: Business Intelligence & Customer Relationship Management (SearchSAP.com)
• Web resource: Delivering Value and Growing Profits with mySAP Customer Relationship Management (SAP)
• Web resource: mySAP Customer Relationship Management: Features & Functions (SAP)
• Web resource: mySAP Customer Relationship Management: Business Benefits (SAP)
• Web resource: mySAP Customer Relationship Management: Technical Details (SAP)
• Presentation: How BI and CRM can work for you, presented by Sheryl Kingstone, The Yankee Group (2004 SearchSAP.com Conference)
• Presentation: Case study: mySAP CRM at the Associated Press, presented by Fernado L. Ferre, The Associated Press (2004 SearchSAP.com Conference)
• Presentation: Alternatives to SAP -- building the complete e-business platform, presented by Philip Carnelley, Ovum (2003 SearchSAP.com Conference)

News, articles and analysis:

• Articles: Brother's mySAP CRM project pays off (SearchSAP.com)
• Article: A quick guide to ROI with mySAP CRM (SearchSAP.com)
• News: CRM solutions for your industry (SAP Insider)
• News: mySAP Customer Relationship Management (SAP Insider)
• Article: Sizing up mySAP CRM (SearchSAP.com)
• News: Suite success (CRM Magazine)
• Article: SAP wraps CRM gift for SMB market (SearchSAP.com)

Expert advice:

• Advice: A quick guide to ROI with mySAP CRM (SearchSAP.com)
• Advice: Integrating mySAP CRM with other packages (SearchSAP.com)
• Webcast: CRM 3.1 Implementation Strategies (SearchSAP.com)
• Webcast: People Centric UI and CRM 4.0 (SearchSAP.com)

White papers and case studies:

• White paper: Five secrets of a winning CRM strategy (Harry Joiner)
• White paper: mySAP Customer Relationship Management for the Consumer Products Industry (SAP)
• White paper: A Business view of mySAP CRM (SAP)
• Case study: Waters Corp. gushes over mySAP CRM (CRM Magazine)
• Case study: mySAP Customer Relationship Management: Customer Successes (SAP)
• Case study: The first SAP CRM implementation for UK local government (2003 SearchSAP.com conference)

mySAP	Return to Table of Contents
MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to the user based on their role in the enterprise. (WhatIs.com Glossary Definition)

Web resources and presentations:

• Web resource: mySAP Business Suite: Solutions for Every Business and Every Process (SAP)
• Web resource: mySAP ERP: Software for Your Industry. Your Business. Your Future. (SAP)
• Web resource: mySAP ERP: Features & Functions (SAP)
• Web resource: mySAP ERP: Business Benefits (SAP)
• Presentation: Leaving well enough alone: criteria for sticking with your ERP vendor or going "Best of Breed", presented by Katherine Jones, Aberdeen Group (2004 SearchSAP.com Conference)
• Presentation: Migrating to mySAP: Pitfalls and lessons learned, presented by Kumar Krishna, Ness Global Services (2004 SearchSAP.com Conference)
• Presentation: Explore the best course to take with the new mySAP ERP, presented by Yvonne Genovese, Gartner (2003 SearchSAP.com Conference)

News, articles and analysis:

• News: CA selects SAP for worldwide ERP overhaul (Manufacturing and Logistics IT Unlimited)
• Article: SAP report card: SAP users not quite ready for mySAP (SearchSAP.com)
• News: Intalio Software extends application processes (eWEEK)
• Article: SAP managers revisit McDermott's mySAP ERP recommendation (SearchSAP.com)
• Article: Commentary: Don't rush to mySAP ERP (SearchSAP.com)
• News: Postal Service seals big SAP deal (CNET News.com)
• News: SAP helps Army ERP system supply the troops (eWEEK)
• News: SAP extends 5-1-2 maintenance strategy (Channel Minds)
• News: SAP, Oracle products to aid procurement integration (eWEEK)
• Article: SAP: Pepsi's software for a new generation (SearchSAP.com)
• Article: Reduce TCO and control portal cost with systems management (SearchSAP.com)
• News: SAP, Aras ratchet up supply chain automation (eWEEK)
• Article: NTC instals mySAP Business Suite (Khaleej Times)

Expert advice:

• Advice: Difference between mySAP and SAP R/3 (SearchSAP.com)
• Advice: Best practices for developing mySAP ERP landscapes (SearchSAP.com)
• Advice: Installing all mySAP components on a single server (SearchSAP.com)
• Advice: MySAP Engineering & Construction vs. customizing standard SAP (SearchSAP.com)
• Webcast: The Why and How of mySAP ERP (SearchSAP.com)

White papers:

• White paper: mySAP ERP- Q & As (SAP)
• White paper: Using SQL-Explorer to Enhance mySAP Application Performance (BMC Software)
• White paper: MySAP reporting tools (Thomas H. Spitters)
• White paper: MySAP Financials -- An introductory sourcepaper (Thomas H. Spitters)
• White paper: MySAP technology for open eBusiness integration (SAP)
• White paper: Smooth Transition to mySAP.com for Manufacturing Industries (EMC)

Return to the Executive Resource Center

Tags: SAP ERP software,  SAP implementation and upgrades,  VIEW ALL TAGS

Digg This!     StumbleUpon     Del.icio.us

RELATED CONTENT SAP ERP software How to establish communication between SAP Unicode and non-Unicode systems SAP ERP Central Component (ECC 6.0) upgrade guide SAP ERP/ECC 6.0 upgrade best practices SAP ERP/ECC 6.0 upgrade planning and strategy Overhauling legacy software with SAP still on the syllabus for BU Companies investing in SAP ERP FI, core financial apps Day & Zimmermann's CIO talks SAP strategy Oracle vs. SAP for retail: Who has the edge? TCO of SaaS: Is on-premise software a better deal over the long run? SAP selling software to help track stimulus money SAP ERP software Research SAP implementation and upgrades SAP managed hosting no longer all or nothing SAP postpones maintenance fee hike SAP needs to do more with centers of excellence, analyst says Down ERP market could mean licensing deals for SAP buyers SAP ITS Mobile helps manufacturer improve quality of RF warehouse transactions SAP users in U.K., Ireland ready to upgrade -- warily Building data center from scratch meant running SAP virtual servers was easy decision Infrastructure assessment is prerequisite to running SAP virtual servers SAP customer happy with third-party maintenance and support SAP ERP upgrade case study: Upgrade to ECC 6.0 with minimal downtime

RELATED GLOSSARY TERMS Terms from Whatis.com − the technology online dictionary ERP  (SearchSAP.com) R/2  (SearchSAP.com) suite  (SearchSAP.com)

RELATED RESOURCES 2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems Search Bitpipe.com for the latest white papers and business webcasts Whatis.com, the online computer dictionary