Customer Relationship Management(CRM)
CRM technology helps you retain customers and increase business. SearchSAP houses some of the best CRM resources on the Web.
BEST WEB LINKS
Visit our CRM Best Web Links
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Visit our sister site SearchCRM for a world of CRM technical information.
CRM NEWS
View CRM specific news with our Google powered search engine. Here we offer a collection of 348 CRM specific articles.
BUY THE BOOK
Need a reference text? Try one of these featured books.
Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM
Essential Guide to Knowledge Management, The: E-Business and CRM Applications, 1/e
TECHNICAL TIPS
Check out these CRM tips.
CRM analytics gets you closer to the customer
Think customer satisfaction, not cost savings, when going wireless
ASK THE EXPERT
Have an SAP CRM question?
Ask our resident CRM expert-Srinivasa Katta,Senior mySAP CRM Consultant, Rapidigm, Inc.
Srinivasa Katta has more than 10 years of IT implementation experience. He has five years of SAP R/3 implementation experience. His core SAP R/3 expertise includes Sales component of SD module. Katta has four successful R/3 implementations under his belt and has integrated SD module with other modules as well as with external systems.
TALK ABOUT IT
Talk about SAPPHIRE and the CRM conference track in our SAPPHIRE Buzz Forum.
Your peers are talking about CRM a lot in our forums. Here are some interesting discussion threads.
Web Application Server (CRM 3.0)

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