The market for retail software has been a key battleground between SAP and Oracle in recent years, beginning with Oracle outmaneuvering SAP for Retek in 2005, leading to SAP's acquisitions of Triversity and Khimetrics.
As the acquisition activity has subsided, the focus has turned to signing up customers. SAP has garnered some impressive wins, including Home Depot and Harrods, whose executives discussed some of their challenges and needs at this year's National Retail Federation (NRF) conference in New York. This Special Report focuses on developments in SAP's retail presence in the past year, including customer stories, interviews and larger retail trends such as RFID.
|Customer and executive interviews|
- Home Depot, Harrods discuss SAP for Retail: SAP for Retail customers discuss where SAP needs to improve in retail and where their retail projects get the most resistance.
- Podcast: RFID and SAP trends: RFID technology continues to become more mainstream. In this podcast, AeroScout's Josh Slobin discusses RFID and what SAP users should look for.
- Q&A: SAP for Retail's present and future: SAP's senior vice president for trading industries discusses SAP for Retail, including market issues and SAP's plans.
- Wawa: Need retail software, will travel: It was only after traveling to Europe to visit multiple customers that Wawa chose SAP for Retail over Oracle and Retek.
- SAP All-in-One ushers in New Era: New Era ditched PeopleSoft in favor of SAP All-in-One to improve its interaction with customers and become more global.
- Harrods takes the back road to SAP ROI: Harrods obtained measurable return on investment (ROI) by consolidating its legacy back-end systems on SAP.
- Kenneth Cole tailors a plan for implementing SAP: Kenneth Cole chose SAP for Retail in late 2005. It developed a careful and thorough blueprint for deploying the technology.
- SAP Business One goes to the dogs: With the help of SAP Business One, Pooch Inc. hopes to change the luxury pet supply market.
- SAP crafts POS improvement for Jo-Ann Stores: SAP Transactionware General Merchandise is one of the SAP products that Jo-Ann Stores will implement in the next five years.
- SAP rings up a retail win: SAP claimed victory over Oracle in the match for one sporting goods retailer.
|Retail trends and advice|
- RFID Strategic Implementation and ROI, Chapter 4: 'RFID Strategy and Implications for a Business': This book will help you comprehend the basics of RFID, the fundamental technology and components, the potential applications and business issues, and the marketplace forces at work.
- Will RFID be a factor in the next five years? The hype appears to have died down recently, with most experts citing prohibitive costs -- even for passive chips -- on anything but bulk shipments. Should RFID be a factor when planning for the next five years?
- Oracle retail software tackles problem of fraudulent returns: Oracle's Retek Inc. and 360Commerce Inc. acquisitions will bear fruit next week at the National Retail Federation convention in New York.
- Can Lotus/Domino/Java/Oracle and retail experience help an SAP technical consulting career? With strengths in Java and Retail, you want to focus on getting SAP NetWeaver exposure using the Java-enabled aspects of the product line. You might find some opportunities working with NetWeaver Portals, or Web Dynpro for ABAP.