Jim Murphy, a research director at Boston-based AMR Research Inc. discusses his firm's survey of SAP customers...
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familiar with the jointly developed SAP-Microsoft Duet software. Overall, respondents saw the value that could be gained using the software, which melds SAP data with the familiar front-end Microsoft Office tools. Still, 27 out of 74 survey respondents had reservations about adopting Duet, according to the AMR survey. Murphy explains why he believes customers should be cautious about the costs and long-term viability of Duet.
|Podcast: SAP, Microsoft Duet's costs, viability explained|
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