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SAP CRM has been ranked the number one CRM solution for enterprises. With over 29% of the market share in CRM sales, and 28% in CRM customer service this CRM leader deserves attention. This section will validate SAP's commitment to an outstanding CRM product.


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SAP expands CRM On-Demand with service module
SearchSAP.com | 27 Sep 2006
ARTICLE - Following up on earlier releases of marketing and sales, SAP released the customer service portion of its on-demand CRM package.

SAP adds marketing features to CRM on-demand
SearchSAP.com | 10 May 2006
ARTICLE - The second release of SAP's CRM on-demand software will be launched at the SAP Sapphire user conference next week in Orlando, Fla.

SAP acknowledges barrier to mySAP CRM implementations
SearchSAP.com | 13 Feb 2006
ARTICLE - With its recent release of SAP Sales On-demand, SAP hopes to counter slow CRM adoption rates within its own customer base by giving customers a faster way to get up and running.

SAP launches on-demand CRM
SearchSAP.com | 02 Feb 2006
ARTICLE - SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.

SAP, Oracle don't meet in CRM battle
SearchSAP.com | 24 Oct 2006
ARTICLE - SAP and Oracle's Siebel are competing against best-of-breed and homegrown tools, not each other, with some important exceptions.

What next for a mixed SAP-Siebel shop?
Expert: Joshua Greenbaum | 17 May 2006
EXPERT RESPONSE - We have Siebel for CRM and use SAP pretty much for the rest of our ERP needs. We're a little confused about what we should do about Siebel -- should we upgrade it, phase it out, migrate to SAP, pick a third party product...


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SAP Business Process Management Articles and White Papers

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