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SAP CRM best practices


Why not learn from professionals already immersed in SAP CRM? This section provides expert advice, tips and instructions on how to maximize the potential of your CRM application.

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SAP CRM: Sales strategy with SAP CRM 4.0
(Presented by SearchCRM.com)
SearchCRM.com | 26 Sep 2006
GENERIC - Learn about sales functionality in mySAP CRM, including planning, implementation, and management activities, in this chapter from SAP PRESS.

Using SAP CRM to improve forecasting accuracy
SearchSAP.com | 02 Oct 2006
WHITE PAPER - This whitepaper provided by SAPtips.com explores the CRM functionality used for enhanced forecasting abilities and reporting needs. Using the seven steps of the order fulfillment process, this white paper will teach you...

Frequently-used SAP CRM transaction codes
Expert: Srinivasa Katta | 26 Sep 2005
EXPERT RESPONSE - Looking for transaction codes for frequently-used topics in mySAP CRM? CRM expert Srini Katta defines the codes for each topic for a SearchSAP.com user.

Chapter of the Month -- October 2006
SearchSAP.com | 01 Oct 2006
GENERIC - Those working with CRM on a SAP system must have a firm grasp of IC WinClient, IC WebClient and the processes for the IC Manager. Get a crash course in the basic principles here.

Quiz: Get to know BP master data for CRM
SearchSAP.com | 08 May 2005
GENERIC - CRM expert Srini Katta designed this quiz to get you up to speed on business partner master data. Test your BP and CRM skills, then learn more on this topic and how to optimize mySAP CRM.

The SAP CRM Customer Interaction Center (CIC)
Expert: Srinivasa Katta | 18 Sep 2006
EXPERT RESPONSE - DIscussing the pros and cons of the SAP CRM CIC application.

How do I create new material in CRM?
Expert: Srinivasa Katta | 23 Jul 2006
EXPERT RESPONSE - This CRM user can't get the category to show when trying to create a material.

MyCRM BDoc defined
Expert: Srinivasa Katta | 23 Jul 2006
EXPERT RESPONSE - Defining the types of myCRM BDoc business documents.

How can I bypass the IPC in a scenario?
Expert: Srinivasa Katta | 26 Jul 2005
EXPERT RESPONSE - Learn from mySAP CRM expert Srini Katta how to bypass the IPC in a scenario.

How can I load CRM Ibase data from legacy data?
Expert: Srinivasa Katta | 26 Sep 2005
EXPERT RESPONSE - Learn how to transfer CRM data from legacy systems to Ibase. MySAP CRM expert Srini Katta answers questions from a curious reader.


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SAP Business Process Management Articles and White Papers

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