SAP CRM (customer relationship management)

NEW IN THIS GUIDE
		Enterprise search software enables AMR's analysis (About CRM) CRM (About CRM) (Presented by SearchCRM) SAP CRM: Sales strategy with SAP CRM 4.0 (SAP CRM best practices) (Presented by SearchCRM)

ABOUT CRM

AMR Research Inc., recently distinguished CRM as a growth region that will have generated $18 billion in sales worldwide by 2010 as enterprises realize the extensive business benefit of customer management applications. This section will introduce you to customer relationship management and provide the latest news concerning the CRM industry.
LEARN MORE: ABOUT CRM


SAP CRM

SAP CRM has been ranked the number one CRM solution for enterprises. With over 29% of the market share in CRM sales, and 28% in CRM customer service this CRM leader deserves attention. This section will validate SAP's commitment to an outstanding CRM product.
LEARN MORE: SAP CRM


BUSINESS CASE FOR CRM

After a not-so-successful entrance onto the enterprise stage, CRM has come a long way and is now proving itself with some of the best ROI statistics out there. This section will help you present the case for CRM to yourself, your colleagues and superiors.
LEARN MORE: BUSINESS CASE FOR CRM


SAP CRM IMPLEMENTATION

CRM implementation can be costly and ineffective if not pursued in a strategic manner. This section offers a host of planning information and then drills down to the nitty-gritty of actual product implementation.
LEARN MORE: SAP CRM IMPLEMENTATION


SAP CRM BEST PRACTICES

Why not learn from professionals already immersed in SAP CRM? This section provides expert advice, tips and instructions on how to maximize the potential of your CRM application.
LEARN MORE: SAP CRM BEST PRACTICES


SAP CRM JOBS

Gartner predicts that with the incline in CRM services and modules, the demand – and remuneration -- for experienced CRM consultants will also expand. This section will take you ahead of the curve and set the stage for a career in SAP CRM.
LEARN MORE: SAP CRM JOBS