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ABOUT CRM
AMR Research Inc., recently distinguished CRM as a growth region that will have generated $18 billion in sales worldwide by 2010 as enterprises realize the extensive business benefit of customer management applications. This section will introduce you to customer relationship management and provide the latest news concerning the CRM industry.
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SAP CRM
SAP CRM has been ranked the number one CRM solution for enterprises. With over 29% of the market share in CRM sales, and 28% in CRM customer service this CRM leader deserves attention. This section will validate SAP's commitment to an outstanding CRM product.
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BUSINESS CASE FOR CRM
After a not-so-successful entrance onto the enterprise stage, CRM has come a long way and is now proving itself with some of the best ROI statistics out there. This section will help you present the case for CRM to yourself, your colleagues and superiors.
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SAP CRM IMPLEMENTATION
CRM implementation can be costly and ineffective if not pursued in a strategic manner. This section offers a host of planning information and then drills down to the nitty-gritty of actual product implementation.
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SAP CRM BEST PRACTICES
Why not learn from professionals already immersed in SAP CRM? This section provides expert advice, tips and instructions on how to maximize the potential of your CRM application.
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SAP CRM JOBS
Gartner predicts that with the incline in CRM services and modules, the demand – and remuneration -- for experienced CRM consultants will also expand. This section will take you ahead of the curve and set the stage for a career in SAP CRM.
LEARN MORE: SAP CRM JOBS
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