All-in-One Guides:SAP CRM (customer relationship management)
SAP CRM (customer relationship management)
SAP CRM implementation
CRM implementation can be costly and ineffective if not pursued in a strategic manner. This section offers a host of planning information and then drills down to the nitty-gritty of actual product implementation.
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Do clients implement both IC Winclient and IC Webclient simultaneously?
Ask the Expert - Dig into the difference between IC Winclient and IC Webclient with this expert response.
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IDES: Information and installation tips
Ask the Expert - Looking for information on IDES? Learn more in this expert tip by CRM expert Srini Katta.
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Help with configuration of IPC 4.0
Ask the Expert - Learn where to find documents to help with the configuration of IPC 4.0 following an installation.
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Enterprise Portal 5.0 configuration guides for mySAP CRM 4.0
Ask the Expert - Finding the maximum benefit configuration and documentation guides for EP 5.0 configuration.
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Should my client implement IC WinClient or IC WebClient for mySAP CRM?
Ask the Expert - Choosing between IC WinClient and IC WebClient? Learn pros and cons for each in this expert tip by CRM expert Srini Katta.
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Checklist for a successful CRM implementation
Ask the Expert - Planning a CRM implementation? Take heed with this checklist by Srini Katta.
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Lessons learned: Firm overcomes struggles with SAP CRM
12 Jan 2006
Article - Satish Subramanian, an MIS manager and CRM project manager at Varian Medical Systems shares how his project team overcame a challenging mySAP CRM project.
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What are the best practices for an SAP CRM implementation?
Ask the Expert - Discover best practices for an implementation of SAP CRM with an SAP R/3 backend system in this advice from CRM expert Srini Katta.