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SAP CRM Learning Guide

01 Dec 2005

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Today, more than ever, being a forward thinker when it comes to customer relations is essential to driving revenue. Yet making your customer-centric vision a reality requires a reliable customer relationship management (CRM) solution.

This SearchSAP.com learning guide will explore CRM, its functionality and benefits. The guide gathers content from our site, our sister site SearchCRM.com and across the Web to make the CRM decision-making process as painless as possible. We'll provide current news and analysis of the CRM market and an overview of mySAP CRM. This guide was designed to help you decide if SAP's CRM software is the right option for your business.

Drop us an e-mail to let me know what other learning guides you'd like to see on SearchSAP.com.

TABLE OF CONTENTS
   What is CRM?
   Is mySAP CRM right for you?
   SAP CRM in the news
   CRM and marketing
   CRM and sales
   CRM and service
   CRM planning for your business
   Improve your mySAP CRM skills
   More Learning Guides

  What is CRM? Return to Table of Contents

  Is mySAP CRM right for you? Return to Table of Contents

  Advice on mySAP CRM Return to Table of Contents

Srini KattaYou'll find much more advice on mySAP CRM in SearchSAP.com's Ask the Expert feature. If you need CRM advice, then post a question for Srini Katta.

Browse mySAP CRM Q and A or this sampling of Srini's expert advice...

  SAP CRM in the news Return to Table of Contents

Lori BocklundYou'll find much more advice on contact centers in SearchCRM.com's Ask the Expert feature. If you need contact center advice, then post a question for Lori Bocklund.

Browse contact center Q and A or the contact center FAQ section

  CRM planning for your business Return to Table of Contents

  Improve your mySAP CRM skills Return to Table of Contents

  More Learning Guides Return to Table of Contents



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